Innovation Manager - Dubai, United Arab Emirates - bankfab
Description
First Abu Dhabi Bank (FAB) Al Jaddaf Building, Dubai, United Arab Emirates- Fulltime
- Division: GCOO
- Sub Division: GCOO Business Management
Company Description:
- Now it's your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We're looking for the brightest and best to help us reach our goals and we'll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry.
About FABRIC (FAB Research & Innovation Center)
FABRIC Collaborates with teams across the bank to inspire creative thinking and deliver tangible innovation that works.
FABRIC's role is to serve as a critical enabler of innovation and FAB's wider digital transformation agenda in this era of continuous change.
FABRIC focuses on designing customer-facing solutions to meet the unique and rapidly changing needs of the Bank.Through the right mix of creativity, technology and expertise, FABRIC enables FAB teams to solve business challenges in an accelerated way by working collaboratively.
FABRIC is a platform to develop new products, services and solutions with partners, startups and technologists. Our vision is to create a culture of tangible innovation throughout the Group. One that engages FAB employees to create sustainable ideas that generate business and commercial value.FABRIC is made up of 5 key components:
Co:Create: Enables teams across the bank to solve business challenges through the right mix of people, process and technology
FinTech:Engage the maturing fintech ecosystem. Better identify, validate & work with fintech companies -
Research: Research and user testing to enable real customers to validate projects and initiatives
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Innovation Strategy: A program to engage staff across the bank to inspire, educate and enable teams to leverage the lab and its toolkit
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Product Design: Design center of excellence. Championing design principles and craft across the bank.
Key Accountabilities
- The Head of Innovation Strategy is a key driver of FABRIC success. (S)he will ensure FABRIC is a critical enabler of tangible corporate innovation and FAB's wider digital transformation goals in an era of constant, disruptive change
- As the Head of the Innovation Strategy team, (s)he will support the core FABRIC teams (FinTech, Co:Create, UX Research, Design Studio) to deliver meaningful, impactful and measurable innovation
Innovation Toolkit
- Ensure the Innovation Toolkit is available, actionable, and valuable. Track the impact & value of the Innovation Toolkit with core teams
- Ensure FABRIC is introducing relevant and impactful tools, thinking, training and techniques to help teams to innovate, solve problems in new ways and deliver measurable value
Innovation Program
- Lead, mature and manage a program of activity to inspire teams to be more creative, reach for innovation, and explore new ways of working. Including key events, workshops and activities to drive conversion on the Innovation Toolkit
- Lead, mature and manage bankwide Innovation Talks with global speakers and industry experts / influencers
- Create and manage workshops to enable teams to fall in love with the problem and identify the root cause or "jobs to be done" for key challenges
Capability Building
- Lead, mature and manage focussed training to upskill teams across the bank on Design Thinking, FinTech and Creativity. With a goal to act on the services in the Innovation Toolkit
- Develop and deliver the bank's FinTech curriculum, with a focus on Open Banking and how it will impact FAB
- Develop and deliver the bank's Design Thinking curriculum, with a focus on better developing customer experiences and digital products
Storytelling
- Build bank wide awareness and meaningful engagement with FABRIC and our toolkit of services through PR, Comms and Influence
- Establish the FABRIC rich content capabilities with internal / external partners to promote and evangelise Innovation at FAB
- Lead, mature and manage the FABRIC internal podcast and social presence
Leadership
- Evangelize FABRIC across the bank with key stakeholders. Manage complex relationships with senior leaders at FAB
- The ability to enable and empower teams to innovate and cocreate
- Showcase the lab to internal stakeholders and visitors
- Excellent written and verbal communication skills, including the ability to clearly and effectively present concepts and justify decisions
Human Skills (that we value)
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Empathy: Take time to listen, understand and connect. Set a tone that people & relationships matter
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