Founding CTO - abu dhabi - Hyphen Connect

Description

We are supporting a venture-backed, early-stage technology company building a white-label consumer engagement and rewards platform for global brands. The platform enables large-scale fan and customer experiences (e.g. predictions, quests, digital rewards, ticketing and commerce) while incorporating tokenised settlement and rewards infrastructure.
This role represents a true greenfield build.

The Founding CTO will define the overall system architecture, technical standards, and engineering culture from day one, while delivering a production-grade platform designed to scale to millions of users.

As Founding CTO, you will take end-to-end ownership of the technology organisation, from initial architecture and hands-on development through to team build-out and long-term technical will work closely with founders and commercial stakeholders, translating product vision into scalable systems and ensuring the platform can support multiple partners, brands, and regions.

ResponsibilitiesEstablish system design principles covering scalability, security, and performanceMake key build-vs-buy decisions and select vendors, tooling, and infrastructure partnersArchitect and implement backend services supporting real-time event ingestion, points/wallet systems, identity, and compliance controlsDesign robust data pipelines, storage, and API layersOwn production readiness, including monitoring, alerting, SLOs, and incident response processesConsumer productsOversee development of mobile (iOS/Android) and web applications delivered under partner brandingEnsure high-quality user experience across consumer touchpointsLead design and integration of tokenised reward systems, including smart contracts and distribution logicManage wallet integrations and fiat on/off-ramps in collaboration with external providersIntegrationsBuild and maintain APIs connecting to external data feeds, ticketing systems, commerce platforms, and sponsor toolsLeadership & teamHire, mentor, and scale a high-performing engineering teamEstablish engineering standards, documentation practices, and development workflowsAct as a hands-on technical leader while progressively transitioning to strategic oversightQualifications8+ years of experience building consumer-facing technology productsProven experience delivering at least one 0-to-1 platformTrack record of shipping and operating products at scale (100K+ users)

Experience designing production-grade systems with high reliability requirementsComfortable working across frontend, backend, and infrastructure layersStrong written and verbal communication skills (architecture docs, technical strategy, roadmap planning)Strongly preferredExperience with loyalty, gaming, or marketplace-style mechanics (e.g.

rewards, auctions, prediction-style systems)Familiarity with blockchain or tokenised systems (smart contracts, wallets, settlement flows)Background in security-sensitive or compliance-aware systemsExperience building white-label or multi-tenant platformsTechnical environment (current / planned)Mobile:
React Native or Flutter; native iOS (Swift) / Android (Kotlin) experience advantageousWeb3 exposure: Solidity fundamentals, wallet integrations, token mechanics
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