Quality Officer - Al Ain, Abu Dhabi Emirate
2 days ago
Job description
Job Summary
We are seeking a dedicated and detail-oriented Quality Officer to oversee and manage the company's Quality Management System (QMS) in compliance with ISO 9001:2015 standards and UAE healthcare regulatory requirements. The ideal candidate will ensure continuous improvement, regulatory compliance, and effective coordination with internal departments, suppliers, and external auditors.
Key Responsibilities
Quality Management & Compliance
- Conduct periodic audit visits, develop compliance reports, and review findings with Top Management.
- Establish, implement, and maintain the Quality Management System (QMS) in accordance with ISO 9001:2015 standards, regulatory requirements (DOH-DHA-MOH), and company policies.
- Ensure the organization does not incur fines or litigation due to quality non-compliance.
- Promote awareness of ISO 9001:2015 and regulatory requirements across the organization.
- Report to Top Management on QMS performance and recommend improvements.
- Develop quality audit reports, assess company risks, and implement improvement plans.
- Assist in obtaining and maintaining locally and internationally recognized quality compliance certifications and awards.
- Plan and conduct internal audits as per defined schedules.
- Support Management Review Meetings (MRM) and 3rd party audits.
- Coordinate external audits and ensure timely submission of required documentation.
- Create and update policies, work instructions, and standard forms to enhance QMS performance.
- Maintain and control QMS records and documentation.
- Assist in inspections, team meetings, and report overall QMS performance to GM / Management Representative.
Procurement & Logistics Support
- Liaise with third parties to obtain relevant certifications for company facilities.
- Request and evaluate quotations from suppliers; confirm final purchase orders.
- Arrange payment requests and coordinate transfers to supplier accounts.
- Verify and confirm supplier invoice statements for accurate and timely payment.
- Obtain and confirm transport quotations and follow up on shipment collection and delivery.
- Prepare and review documentation required for customs clearance.
- Ensure orders are received at the warehouse in a timely manner for client delivery.
Qualifications & Requirements
- Bachelor's degree in Quality Management, Healthcare Administration, Business Administration, or related field.
- Minimum 1–3 years of experience in Quality Management, preferably in healthcare or medical facilities.
- Strong knowledge of ISO 9001:2015 standards and UAE healthcare regulations (DOH/DHA/MOH).
- Experience in internal and external audits.
- Strong documentation, reporting, and organizational skills.
- Familiarity with procurement and logistics processes is an advantage.
- Excellent communication and coordination skills.
- Proficient in MS Office applications.
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