Customer Service Representative Jobs in Dubai - Udrive

Description

• Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the serviceb Responding efficiently and accurately to customers, providing possible solutions, and ensuring that clients feel supported and valued.

• Engaging in active listening with callers, confirming or clarifying information, and pacifying angry clients, as needed.

• Take ownership of customers' issues and follow problems through to resolution.

a-1 year of Call center or customer service experience is a MUSTb-Candidate must have full knowledge of the local transportation rules and must be familiar about the locations in KSA.