Operations & Administration Executive - Dubai, Dubai, United Arab Emirates - AWR

    AWR
    AWR Dubai, Dubai, United Arab Emirates

    1 week ago

    Description
    Description

    Retail Operations Support

    • Support daily store and operational activities to ensure smooth functioning
    • Coordinate with sales, warehouse, and support teams to resolve operational issues
    • Ensure compliance with company SOPs, policies, and audit requirements
    • Assist in store audits, stock checks, and operational reporting

    Administrative & Documentation

    • Maintain operational records, files, and documentation

    • Handle invoices, vendor bills, delivery challans, and expense statements

    • Prepare daily, weekly, and monthly MIS reports

    • Support finance with petty cash and expense tracking

    Vendor, HR & Inter-Department Coordination

    • Liaise with vendors for supplies, maintenance, and services

    • Coordinate with HR for attendance, rosters, onboarding documentation

    • Support leadership communication with store and corporate teams

    • Follow up on approvals, documentation, and operational requests

    Facilities & Store Maintenance

    • Oversee store maintenance requirements (fixtures, IT, utilities)

    • Coordinate with service providers for timely issue resolution

    • Ensure hygiene, safety, and operational standards are maintained

    CEO Personal Assistant Responsibilities

    • Manage the CEO's calendar, meetings, and appointments

    • Coordinate internal and external meetings on behalf of the CEO

    • Prepare meeting agendas, presentations, reports, and follow-up notes

    • Draft professional emails, letters, and internal communications.

    • Act as a point of contact between the CEO and internal teams/vendors.

    • Maintain confidentiality of sensitive business and personal information.

    • Track action items from CEO meetings and ensure timely follow-ups.

    Key Performance Indicators (KPIs)

    • Accuracy and timeliness of operational and CEO-related tasks.

    • Effectiveness of CEO calendar and communication management.

    • Quality and confidentiality of documentation and reporting.

    • Inventory and operational audit compliance.

    • Responsiveness and follow-up closure rate.

    Educational Qualification 

    • Bachelor's degree in business administration, Operations Management, or a related field.

      Work Experience

    • 2–5 years of experience in retail operations, administration, or executive assistance
    • Prior experience supporting senior leadership preferred
    • Fashion / lifestyle / luxury retail experience is an advantage

    Competencies

    • Strong organizational, planning, and multitasking abilities
    • High level of discretion and confidentiality
    • Excellent verbal and written communication skills
    • Ability to prioritize CEO-level tasks alongside operational work
    • Proficiency in MS Excel, Word, PowerPoint, email, and calendars
    • Familiarity with POS / ERP systems preferred

    Languages

    • Excellent English

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