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Cafe Supervisor - Dubai, United Arab Emirates - The Team Builders
Description
ResponsibilitiesEnsure compliance with brand standardsManage guest queries in a timely and efficient mannerAssist with training and development of team membersAssist with annual appraisals with team membersComply with fire regulations, and all health and safety legislationBe environmentally awareResolve customer complaints in a professional mannerReview customer surveys to develop and implement ways to improve customer serviceAssist wherever necessary and maintain good working relationshipsMonitor inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked
Job Requirements:
Previous experience in a similar roleCommitted to delivering the highest levels of customer servicePositive and enthusiastic attitudeExcellent leadership, interpersonal and communication skillsFlexibility to respond to a range of different work situationsAbility to work on your own and in a teamWillingness to develop team members and selfInitiative, attentive & hands-on leading the team by example
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