Current jobs related to Junior Customer Relations Officer - Al Quoz - Cypher Roastery LLC
-
Public Relations Officer
1 month ago
Only for registered members Al Quoz د.إ36,000 (AED) per yearmanages government relations and ensures company compliance by handling all government-related processes · handling all government-related processes · visa processing · business license renewals · other legal documentation · government relations · company compliance · liaison · f ...
-
Purchasing Assistant for showroom
1 month ago
Only for registered members Al Quoz د.إ40,000 - د.إ60,000 (AED) per yearAssist with purchasing and procurement tasks in a showroom environment. · Diploma or bachelor's degree in business, supply chain, or a related field. · Proven experience as a purchasing or procurement assistant, preferably in a showroom or retail setting. · Strong negotiation, co ...
-
Senior Safety Officer
1 month ago
Only for registered members Al Quoz د.إ360,000 - د.إ720,000 (AED) per yearWe are Paramount International Contracting Company, looking for a Safety Officer, at least 5- 7 Years of work experience in the UAE in the same field. · Develop, implement, and monitor HSE policies, procedures, and guidelines. · Conduct regular site inspections, risk assessments, ...
-
HR and Admin Coordinator
1 month ago
Only for registered members Al Quoz د.إ40,000 - د.إ60,000 (AED) per yearWe are a creative media production company producing films, photography, and digital content for leading brands and government entities across the UAE. As our projects and team continue to grow, we're looking for a motivated and organized HR and Admin Coordinator to join us and h ...
-
Front Desk Receptionist
1 month ago
Only for registered members Al Quoz د.إ40,000 - د.إ60,000 (AED) per yearFront Desk Receptionist in Dubai, UAE. Handle incoming calls, serve as the first point of contact, monitor office supplies, and prepare documents accurately. · Experience: Minimum of 1 year experience as a receptionist. · Technical Skills: · Proficient in Microsoft Office Suite ( ...
-
Safety Officer
1 month ago
Only for registered members Al Quoz د.إ24,000 - د.إ36,000 (AED) per yearWe are looking for a Safety Officer with at least 5 Years of work experience in the UAE in the same field. · Risk Assessment & Hazard Identification: Conduct regular risk assessments to identify potential safety hazards, Analyze workplace incidents to determine causes and recomme ...
-
Female Sales Executive
1 month ago
Only for registered members Al Quoz د.إ40,000 - د.إ120,000 (AED) per yearProven experience as a Sales Executive or in a similar sales role, excellent communication and interpersonal skills, strong negotiation and persuasion abilities, goal-oriented and self-motivated with a positive attitude, good knowledge of MS Office and CRM software, high school d ...
-
Estimator
1 month ago
Only for registered members Al Quoz د.إ90,000 - د.إ120,000 (AED) per yearWe are looking for a detail-oriented and experienced Estimator to join our team. The candidate will be responsible for preparing accurate cost estimates for construction projects, analyzing drawings and specifications, and coordinating with project managers and clients to ensure ...
-
UAE National
1 month ago
Only for registered members Al Quoz د.إ36,000 - د.إ60,000 (AED) per yearWe are seeking a motivated and detail-oriented UAE National to join our administrative team as an Office Clerk. · Perform routine clerical tasks including data entry, filing, scanning, and document management. · Prepare and maintain correspondence, reports, and records. · Handle ...
-
Logistics Officer
1 month ago
Only for registered members Al Quoz د.إ36,000 - د.إ54,000 (AED) per yearWe are seeking a detail-oriented and experienced Logistics Officer with a strong background in shipping and freight operations to join our team in the UAE. · Manage and coordinate all logistics, shipping, and supply chain operations. · Handle import and export documentation, ship ...
-
Purchase Assistant
1 month ago
Only for registered members Al Quoz د.إ40,000 - د.إ60,000 (AED) per yearPurchase Assistant assists in sourcing and selecting suppliers for showroom materials and products, prepares purchase orders, and coordinates with vendors and suppliers for quotations, delivery schedules, and payments. · Assist in sourcing and selecting suppliers for showroom mat ...
-
Technical Office CAD Engineer
1 month ago
Only for registered members Al Quoz د.إ24,000 - د.إ36,000 (AED) per yearWe are seeking a talented and experienced Technical Office CAD Engineer to join our team. As a Technical Office CAD Engineer, you will play a crucial role in supporting our engineering and production department. Your primary responsibility will be to create accurate Bills of Quan ...
-
Car purchase Assistant
1 month ago
Only for registered members Al Quoz د.إ40,000 - د.إ80,000 (AED) per yearAssist in sourcing and selecting suppliers based on price, quality, and delivery time. Prepare and process purchase orders and requisitions. Maintain accurate purchasing and inventory records. Coordinate with suppliers to ensure timely delivery of goods. Monitor stock levels and ...
-
Showroom Purchase assistant
1 month ago
Only for registered members Al Quoz د.إ40,000 - د.إ80,000 (AED) per yearShowroom Purchase assistant required with Bachelor's degree or Diploma in Business, Procurement, or related field and 1–2 years of experience in purchasing or procurement. · ...
-
Office Assistant with Accounts Follow-Up
1 month ago
Only for registered members Al Quoz د.إ12,000 - د.إ45,000 (AED) per yearAssist with day-to-day administrative tasks, follow up with customers and clients, and maintain accurate records of invoices and payment statuses. · Assist with day-to-day administrative tasks (filing, documentation, data entry) · Follow up with customers and clients for outstand ...
-
HR Coordinator
1 month ago
Only for registered members Al Quoz د.إ48,000 - د.إ60,000 (AED) per yearThe HR Executive will be responsible for supporting and executing day-to-day HR operations across the group of companies. · Handle day-to-day HR operations, including employee records, documentation, HR correspondence and insurance policies . · Assist in payroll preparation and e ...
-
Sales Coordinator-Contracting
1 month ago
Only for registered members Al Quoz د.إ42,000 - د.إ84,000 (AED) per yearWe are looking for an experienced Sales Coordinator with prior experience in a contracting or construction company in Qatar. The ideal candidate will support the sales team in day-to-day operations, prepare quotations, follow up with clients, and coordinate project documentation. ...
-
Planning Engineer
1 month ago
Only for registered members Al Quoz د.إ120,000 - د.إ240,000 (AED) per yearWe are seeking a detail-oriented and experienced Planning Engineer / Quantity Surveyor to join our Aluminum & Façade division. The ideal candidate will be responsible for project planning, scheduling, cost estimation, and quantity take-offs related to façade and aluminum systems. ...
-
Project Planning Engineer
1 month ago
Only for registered members Al Quoz د.إ72,000 - د.إ96,000 (AED) per yearWe are seeking a detail-oriented and experienced Planning Engineer to join our Aluminum & Façade division. The ideal candidate will be responsible for project planning, scheduling, cost estimation, and quantity take-offs related to façade and aluminum systems. · Prepare project s ...
-
Procurement Officer
1 month ago
Only for registered members Al Quoz د.إ60,000 - د.إ84,000 (AED) per yearWe are seeking a Procurement Engineer with strong experience in the aluminum and façade industry to join our dynamic team in Dubai. The successful candidate will be responsible for managing the complete procurement cycle — from sourcing and negotiation to delivery — ensuring all ...
-
IT Administrator
1 month ago
Only for registered members Al Quoz د.إ60,000 - د.إ78,000 (AED) per yearWe are seeking a skilled and proactive IT Administrator with solid experience in both hardware and software systems. The ideal candidate will be responsible for maintaining and supporting the organization's IT infrastructure, ensuring optimal performance, security, and usability ...
- Respond to customer inquiries via email, chat, social media, and phone in a timely and professional manner.
- Provide product information, recommendations, and upselling opportunities to enhance the customer experience.
- Handle complaints promptly, ensuring effective solutions and escalating complex cases when necessary.
- Manage the end-to-end customer journey including order placement, delivery follow-ups, returns, and refunds.
- Build strong relationships by delivering professional, friendly, and personalized service.
- Record and track customer interactions in CRM or support systems, ensuring timely resolution.
- Monitor customer satisfaction, gather feedback, and suggest improvements to enhance the e-commerce experience.
- Support promotional campaigns and product launches by assisting customers with related inquiries.
- Collaborate with logistics, operations, and marketing teams to address customer concerns and improve service.
- Ensure compliance with company policies, service standards, and data protection guidelines.
- Prepare and submit regular reports on customer service performance, highlighting key areas for improvement.
- Prepare and process online orders, including invoice printing and documentation.
- Manages order tracking, returns, and exchanges to ensure accuracy and timeliness.
- Coordinate with the logistics team for on-time order fulfilment.
- Process both local (Quiqup) and international (DHL) shipments.
- Maintain accurate records for reporting, auditing, and performance analysis.
- Bachelor's degree or diploma in Business Administration, Marketing, or a related field.
- 1–2 years of experience in customer service, e-commerce, or sales coordination.
- Strong communication skills (verbal and written).
- Basic e-commerce knowledge (Shopify platform preferred).
- Familiarity with Meta Business Suite (Facebook/Instagram management).
- Ability to develop creative social media ideas to support campaigns.
- Experience with Linktree or similar digital tools.
- Strong customer focus with excellent interpersonal skills.
- High attention to detail, accuracy, and problem-solving ability.
- Proactive mindset – able to anticipate needs, identify solutions, and take initiative without waiting for instructions.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Comfortable using WhatsApp marketing Tool and AI platforms for efficiency.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Competitive salary and benefits.
- Opportunity to work with a dynamic team in a growing industry.
- Career growth and professional development.
- Have you previously worked with Shopify or another e-commerce platform? (Yes/No)
- This position requires proactiveness. Can you share an example where you took initiative to solve a problem without being asked? (Short answer)
- Expected salary range.
- Availability to start (Immediately / 2 weeks / 1 month).
- Are you familiar with using Meta Business Suite (Facebook/Instagram management)? (Yes/No)
- The role requires handling customer complaints and escalations. Can you share a specific example of a time when you managed a difficult customer situation? What was the issue, how did you handle it, and what was the outcome?
Junior Customer Relations Officer - Al Quoz - Cypher Roastery LLC

2 months ago
Description
Job Purpose
The Junior Customer Relations Officer is responsible for managing customer interactions across multiple channels, ensuring smooth online order processing, accurate documentation, and proactive support for e-commerce and marketing initiatives. This role is key to strengthening customer satisfaction, supporting order fulfilment, and maintaining alignment across operations, logistics, and creative teams.
Key Responsibilities:
Customer Support & Communication
Order Management & Documentation
Qualifications & Skills
Why Join Us?
To apply, please send your CV to [] with the subject line "Junior Customer Relations Officer Application".
Job Type: Full-time
Pay: AED3,000.00 per month
Application Question(s):
-
Public Relations Officer
Only for registered members Al Quoz
-
Purchasing Assistant for showroom
Only for registered members Al Quoz
-
Senior Safety Officer
Only for registered members Al Quoz
-
HR and Admin Coordinator
Only for registered members Al Quoz
-
Front Desk Receptionist
Only for registered members Al Quoz
-
Safety Officer
Only for registered members Al Quoz
-
Female Sales Executive
Only for registered members Al Quoz
-
Estimator
Only for registered members Al Quoz
-
UAE National
Only for registered members Al Quoz
-
Logistics Officer
Only for registered members Al Quoz
-
Purchase Assistant
Only for registered members Al Quoz
-
Technical Office CAD Engineer
Only for registered members Al Quoz
-
Car purchase Assistant
Only for registered members Al Quoz
-
Showroom Purchase assistant
Only for registered members Al Quoz
-
Office Assistant with Accounts Follow-Up
Only for registered members Al Quoz
-
HR Coordinator
Only for registered members Al Quoz
-
Sales Coordinator-Contracting
Only for registered members Al Quoz
-
Planning Engineer
Only for registered members Al Quoz
-
Project Planning Engineer
Only for registered members Al Quoz
-
Procurement Officer
Only for registered members Al Quoz
-
IT Administrator
Only for registered members Al Quoz