Guest Service Agent - Dubai, United Arab Emirates - MILLENNIUM CENTRAL DOWNTOWN

MILLENNIUM CENTRAL DOWNTOWN
MILLENNIUM CENTRAL DOWNTOWN
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description

Guest Service Representative Responsibilities:


  • Greeting guests upon arrival and making them feel welcomed.
  • Administering checkins and checkouts.
  • Providing front desk services to guests.
  • Assigning rooms and taking care of administrative duties.
  • Delivering mail and messages.
  • Processing guest payments.
  • Coordinating with bell service and staff management.
  • Being a source of information to guests on various matters such as transport and restaurant advice.
  • Processing meal and beverage requests.
  • Accommodating general and unique requests.
  • Diffusing conflict or tense situations with guests.

Guest Service Representative Requirements:


  • High school diploma or GED.
  • 2+ years of customer service experience.
  • Certificate or diploma in hospitality advantageous.
  • Exceptional interpersonal skills.
  • Excellent written and verbal communication.
  • Good time management and organizational skills.
  • Conflict resolution experience.
  • Patience and good listening skills.
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Opera knowledge is a must.


Application Question(s):

  • Do you have Opera knowledge?
  • Are you immediate joiner?

Experience:

Guest Service: 2 years (preferred)

Application Deadline: 20/02/2024

Expected Start Date: 21/02/2024
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