Customer Service Supervisor - Ras al-Khaimah

Only for registered members Ras al-Khaimah, United Arab Emirates

1 week ago

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Job summary

We are looking for an experienced and customer-focused Customer Service Supervisor to oversee the day-to-day operations of the Customer Service team at Al Hamra Mall. This role is key to delivering exceptional guest experiences,
supervising team performance,
handling escalated concerns,
and ensuring smooth operations across guest services and Aldar Gift Card activities.

Daily Operations

  • Review and prioritize customer inquiries, complaints,
    & internal communications.
  • Maintain clear communication with internal stakeholders
    & escalate unresolved matters when required.

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