Service Advisor - ras al khaymah - AWR

    AWR
    AWR ras al khaymah

    2 days ago

    د.إ48,000 - د.إ84,000 (AED) per year *
    Description

    Job DescriptionJob PurposeThe Service Advisor is responsible for assisting customers with their service requirements by providing accurate information on services, managing service schedules, and ensuring a seamless customer experience from vehicle drop-off to delivery.

    The role acts as a key liaison between customers and the service department, ensuring high levels of customer satisfaction and operational efficiency.

    Key ResponsibilitiesAdhere to NSSW standards across all customer touchpoints.
    Attend to high-profile and major fleet customers.
    Greet customers promptly, understand their service needs, and provide appropriate guidance.
    Conduct a proper vehicle inventory and accurately record customer requirements.
    Update and maintain customer data in the system.
    Reconfirm job requirements, repair details, estimated costs, and delivery timelines, and obtain customer approval.
    Arrange test drives jointly with customers when required.
    Ensure clear, accurate, and legible job advice and create job cards accordingly.
    Monitor and follow up on job progress with the workshop team.
    Inform customers of any additional repairs or delays and obtain necessary approvals.
    Brief customers on warranty coverage and service contract entitlements.
    Promote service contracts and other service products (upselling).Ensure job cards are closed within the stipulated timelines.
    Confirm vehicles are cleaned and ready for delivery as per the promised date and time.
    Proactively notify customers in advance in case of any delivery delays.
    Explain completed jobs and charges clearly, ensure payment collection, and hand over the vehicle.

    Achieve assigned financial and non-financial targets (labour sales, CSI, RO numbers, service campaigns, etc.).Build and maintain long‑term customer relationships to enhance retention.

    Handle customer complaints on a priority basis and escalate to superiors when required.
    Respond promptly to customer queries.
    Ensure all pending job cards are closed within the defined time limits.
    Educational QualificationDegree or 3-year Diploma in Automobile or Mechanical Engineering.
    Work ExperienceMinimum 3 years of practical experience with automotive dealers in a similar role.
    Strong customer handling and negotiation skills.
    Sound knowledge of vehicle systems, repairs, and maintenance services (automotive industry preferred).Excellent communication, customer service, and interpersonal skills.
    Strong organisational and multitasking abilities.
    Ability to manage time effectively in a fast‑paced environment.
    Proficiency in Microsoft Office and service management software (preferred).
    #J-18808-Ljbffr
    * This salary range is an estimation made by beBee
  • Work in company

    Service Advisor

    Only for registered members

    Apt Resources is excited to announce an opening for a Service Advisor at a prestigious Luxury Classic Auto Studio in Dubai. · The Service Advisor will be the primary point of contact for customers, providing exceptional support and coordination regarding vehicle maintenance and r ...

    Ras Al-Khaimah

    1 month ago

  • Work in company

    Service Advisor

    Only for registered members

    Apt Resources is excited to announce an opening for a Service Advisor at a prestigious Luxury Classic Auto Studio in Dubai. The Service Advisor will be the primary point of contact for customers, providing exceptional support and coordination regarding vehicle maintenance and rep ...

    Ras Al-Khaimah د.إ48,000 - د.إ84,000 (AED) per year Full time

    11 hours ago

  • Work in company

    Service Advisor

    Only for registered members

    Apt Resources is excite to announce an opening for a Service Advisor at a prestigious Luxury Classic Auto Studio in Dubai. · ...

    Ras Al-Khaimah

    1 month ago

  • Work in company

    Service Advisor

    Only for registered members

    Job Purpose · The Service Advisor is responsible for assisting customers with their service requirements by providing accurate information on services, managing service schedules, and ensuring a seamless customer experience from vehicle drop-off to delivery. The role acts as a ke ...

    Ras al-Khaimah د.إ48,000 - د.إ84,000 (AED) per year Full time

    1 week ago

  • Work in company

    Service Advisor

    Only for registered members

    We are looking for a professional Service Advisor to ensure customers receive the highest level of service and an outstanding dealership experience. · Perform accurate write-ups of pre-orders and DMS job cards, · Record notes, comments, and markings on pre-orders, · Obtain custom ...

    Ras al-Khaimah Full time

    2 weeks ago

  • Work in company

    Service Advisor

    Only for registered members

    A Service Advisor will be the primary point of contact for customers, providing exceptional support and coordination regarding vehicle maintenance and repairs. · ...

    Umm Al Quwain

    1 month ago

  • Work in company

    Service Advisor

    Only for registered members

    Apt Resources is excited to announce an opening for a Service Advisor at a prestigious Luxury Classic Auto Studio in Dubai. · ...

    Umm Al Quwain د.إ48,000 - د.إ84,000 (AED) per year Full time

    1 week ago

  • Work in company

    Reception Supervisor

    Only for registered members

    The Reception Supervisor is pivotal in managing the service reception area in the Aftersales Service center, · ensuring optimal customer flow and high-quality interaction. · SUPERVISE RECEPTION STAFF · ENSURE ACCURATE JOB CARD MANAGEMENT · ...

    Ras Al Khaimah, Ras al-Khaimah

    2 weeks ago

  • Work in company

    Real Estate Agent

    Only for registered members

    We are seeking a highly motivated and experienced Real Estate Sales Advisor to join our dynamic team in RAK. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building relationships with clients, and providing exce ...

    Ras al-Khaimah د.إ60,000 - د.إ250,000 (AED) per year

    1 day ago

  • Work in company

    Customer Experience Advisor

    Only for registered members

    About the Role · : · The Role involves A · Mandarin Speaker – Customer Experience Advisor · to be responsible for handling customer interactions in · Mandarin (Chinese) · while ensuring a smooth, positive customer journey. This role is common in · banking, telecom, e-commerce, av ...

    Ras al-Khaimah

    4 days ago

  • Work in company

    Customer Experience Advisor Wealth

    Only for registered members

    We are looking for a skilled and service‑driven Customer Experience Advisor – Wealth to join our Customer Experience Hub. · ...

    Ras al-Khaimah

    1 month ago

  • Work in company

    Legal Counsel

    Only for registered members

    The Legal Counsel will manage legal risk across the Ras Al Khaimah Department of Finance and provide legal advice on civil law corporate and commercial matters. They will also support the development and implementation of legal policies and procedures. · Bachelor's degree in law ...

    Ras al-Khaimah

    1 month ago

  • Work in company

    Legal Professionals

    Only for registered members

    Hire Resolve is assisting legal organisations in hiring experienced legal professionals for multiple mid–senior level opportunities across a range of practice areas and in-house functions within the UAE. This is a multi-role hiring campaign designed to attract candidates across p ...

    Ras Al-Khaimah Full time

    11 hours ago

  • Work in company

    Reception Supervisor

    Only for registered members

    The Reception Supervisor is pivotal in managing the service reception area in the Aftersales Service center, ensuring optimal customer flow and high-quality interaction. · Supervise, coordinate, and allocate tasks to reception staff, ensuring efficiency and professionalism. · Ens ...

    Ras al-Khaimah

    2 weeks ago

  • Work in company

    Advisor - Safety, Health & Environment

    Only for registered members

    Work with Us. Change the World. · At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure c ...

    Ras Al Khaimah, Ras al-Khaimah

    8 hours ago

  • Work in company

    Diagnostic Technician

    Only for registered members

    We are looking for a highly capable Digital Technician to join our service team. · In this role you'll work closely with technicians, Service Advisors and technical teams to troubleshoot complex issues using latest diagnostic tools. · ...

    Ras al-Khaimah Full time

    1 month ago

  • · Description · Position at ARRISE · ABOUT US · ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world's biggest online casinos for it ...

    Ras Al-Khaimah, United Arab Emirates

    1 week ago

  • Work in company

    Reception Supervisor

    Only for registered members

    The Reception Supervisor is pivotal in managing the service reception area in the Aftersales Service center ensuring optimal customer flow and high-quality interaction This role requires effectively handling escalations and overseeing warranty compliance while implementing compan ...

    Ras Al Khaimah Full time

    2 weeks ago

  • Work in company

    Service Technician

    Only for registered members

    The Service Technician is responsible for performing minor periodic maintenance and basic repair activities in accordance with company standards. · ...

    Ras al-Khaimah Full time

    1 month ago

  • Work in company

    Advisor - Safety, Health & Environment

    Only for registered members

    · Company Description · Work with Us. Change the World. · At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's ...

    Ras Al Khaimah Full time

    1 day ago

  • Work in company

    Legal Professionals

    Only for registered members

    Hire Resolve is assisting legal organisations in hiring experienced legal professionals for multiple mid–senior level opportunities across a range of practice areas and in-house functions within the UAE. This is a multi-role hiring campaign designed to attract candidates across p ...

    Umm Al Quwain Full time

    11 hours ago

Jobs
>
Service advisor
>
Jobs for Service advisor in Ras Al Khaimah City