Host/hostess - Dubai, United Arab Emirates - Demind Firma Management LLC

Demind Firma Management LLC

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Job purpose
The Host/Hostess is responsible for welcoming and seating the guests. He/She works closely with the reservations manager and assists him/her in some of his/her daily tasks.

Duties and responsibilities

The Hostess has to check that any guest coming in is directly taken care of and welcomed as soon as arrived.
To offer a personalized service it is best to call a guest by his name and therefore a memorization of the guest's names is necessary.
She makes sure, before the service, that the welcoming area is set and clean and that her table plan is done and has been applied correctly by Servers and the Servers are informed about the name of the reservation and minimum spend and special requests
She has to know the floor plan perfectly.
Hostesses are responsible for training and assisting new Hostesses.
Ensure that personal grooming and uniform is to the required s standards.
Promotes image of the club by displaying impeccable manners, diplomacy and tact towards our outlet, guests and the management.

To constantly promote and attract new guests to the club.

Guest satisfaction is one of the main goals
She informs the reservations manager in any case of maintenance problem or malfunction.
Responsible for filling table reports in the end of operation.
Attends briefings, training sessions and weekly meetings.
She deals with complaints or special requests and reports it to the management even if the problem is fixed.

Qualifications / Skills / Knowledge

Friendly personality who enjoys dealing with a variety of different people.
Pleasant demeanor and temperament with a strong focus on customer service.
Flexible schedule for nights, weekends, holidays, and/or split shifts as necessary.
Neat appearance and exceptional grooming habits for a professional presence.
She should have High School diploma with experience in customer service.

About Demind Firma Management LLC:

Boasting a contagious challenger mindset, Demind is a springboard for future gamechangers.

As a unique cross between an inventor, an investor, and a business developer, it champions original and imaginative ideas that it conceives, nurtures and grows into world-renowned brands.

Demind is an industry-leading melting pot of expertise and the antithesis to the status quo in the F&B and tech industries.

Being a creative, strategic and financial powerhouse makes Demind the platform of choice for investors, entrepreneurs, as well as ambitious talent who are all looking to be ahead of the game.

With its creative, strategic and management aptitude, Demind is - therefore - a catalyst for growth and - more importantly - change.