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- Read daily events to be aware of any VIP arrivals.
- Must have a complete working knowledge of bar items, ingredients and preparation
- Ensure all details of service are performed properly for every guest
- To understand and adhere to Beverage Department Standard Operating Procedures
- Change ashtrays, serve cigarettes and wipe down bar area
- Carry trays, bus and reset tables with linen, china, glass and silver
- Ascertain guest satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved
- When possible greet regular guests by name and note and serve preferences accordingly
- Professionally set up bar at the start of opening, including liquor, icing, glassware, juices and garnishes
- Process drink orders in proper calling order both from guests directly and from service staff, checking for correct order and managing billing quickly and efficiently
- Make all cocktails in accordance with Hotel's standard beverage manual
- Receive and check liquor against previous shift's requisitions
- Attempt to limit problems and liability related to customers' excessive drinking
- Serve snacks or food items to customers seated at the bar
- Organize requisition, pick up and verification for F&B items used in the bar areas
- Ensure that the bar is fully stocked and all side opening and closing duties are completed
- Slice and pit fruit for garnishing drinks
- Arrange bottles and glasses to make attractive displays
- Keep the bar area neat and tidy at all times, regularly clearing dishes and glassware
- Manage security in the work area, and at no time to leave the bar area unless properly relieved by a colleague
- Assist with cleanup - mopping floors, removal of cans and bottles, general cleaning of rails and counters, removal of melting ice in bins
- Maintain complete knowledge of all F&B services, outlets, hotel services/features
- Able to handle cash following established and proper Accounting procedures
- PERSONAL ATTRIBUTES
- Reading, writing and oral proficiency in the English language
Senior Bartender - Dubai, United Arab Emirates - ALL - Accor Live Limitless
