Spa Receptionist - Dubai, United Arab Emirates - IZIL Cosmetics Trading LLC
Description
Our Luxurious Spa is hiring a well-experienced Spa receptionist in Dubai Mall.
Greet customers and confirm their reserved treatments or services.
- Provide guidance to clients on the procedures at the spa.
- Answer telephone calls and provide accurate information to clients.
- Keep the reception area clean and conducive for clients as they wait for their turn to be attended to.
- Introduce new beauty products to clients and educate them on their uses and benefits.
- Keep clients updated on currently available promotions and discounts in services offered in the Spa.
- Process payments from clients for services ordered from the spa.
- Keep a register of long and existing clients for them to enjoy benefits given to loyal customers.
- Give appointments to clients on specific days.
- Open and close the spa at the appropriate time.
- Ensure that the front desk is clean and organized for free movement.
- Assist in getting client feedback on the level of services delivered in order to improve on service delivery.
- Inform staff members of appointments that have been cancelled by clients, and alert staff members of the arrival of clients who come without prior appointments.
- Assist in developing promotional events, which focus on increasing the clientele of the spa.
- Manage the visitor register to keep record of people who visit the spa daily.
- Receive customer complaints and feedback and direct them to appropriate offices for resolution.
Pay:
From AED4,000.00 per month
Experience:
- Spa receptionist: 2 years (preferred)
Language:
- Arabic (preferred)
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