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Customer Experience Analyst - Dubai, United Arab Emirates - HSBC
Description
RequirementsRequirements:
Experience working in Banking/Financial Services is preferred Good understanding of customer experience principles and methodologies Excellent presentation and communication skills, both written and verbal, with experience in presenting findings and recommendations to senior stakeholders Proficiency in customer research methodologies Proficiency in Excel and PowerPoint Ability to work collaboratively in a cross-functional team environment A customer-centric mindset and a passion for delivering outstanding customer experiences Strong project management skills to drive initiatives from concept to implementation
Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.