Bar Supervisor - Dubai, United Arab Emirates - fairmont hotel dubai

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    Description
    • Always greets and welcomes guestspromptly in a warm and friendly manner.
    • Alwaysthanks and gives fond farewell to guests conveying anticipation fortheir next visit.
    • Assists guest with tablereservation.
    • Assists guest whileseating.
    • Ensures guests are served withinspecified time.
    • Has a good knowledge of menuand presentation standards.
    • Speaks with guestsand staff using clear and professional language, and answer phonecalls using appropriate telephone eyiquette.
    • Isable to answer any questions regarding menu and assist with menuselections.
    • Is able to anticipate anyunexpected guest need and reacts promptly andtactfully.
    • Always applies service techniquescorrectly at all times, and serving Food & Beverage itemswith enthusiasm.
    • Serves food courses andbeverages to guests.
    • Sets tables according totype of event and service standards.
    • Recordstransaction / orders in Point of Sales systems at the time oforder.
    • Communicates with the kitchen regardingany menu questions, the length of wait and productavailability.
    • Communicates additional mealrequirements, allergies, dietary needs, and special requests to thekitchen.
    • Checks with guests to ensuresatisfaction with each food course andbeverages.
    • Is responsible for clearing,collecting and returning food and beverage items to properarea.