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- Responding to client supportrequests.
- Contacting clients to find out the nature of theproblem.
- Troubleshooting hardware and softwareissues.
- Installing and maintaining hardware and computerperipherals.
- Installing and upgrading operating systems and computersoftware.
- Troubleshooting networking and connectionissues.
- Advising on software or hardware upgrades.
- Providing basictraining on computer operation and management.
- Completing jobreports and ordering supplies.
- Bachelor sdegree in Computer Science or Information Technology.
- Provenwork experience as Desktop Support Engineer or SupportTechnician.
- Advancedknowledge of computer hardware systems, chipsets, memory modules,andperipherals.
- Knowledgeof popular operating systems, software applications, and remoteconnection systems:
Windows 7-10, MicrosoftActive Directory, utilization of GPOs, MS Office 365, PC hardwareinstallation and troubleshooting, Enterprise anti-virus solutions,Helpdesk ticketing systems, Active Directory , SCCM ,Azure. - Goodwritten and verbal communication skills (Romanian andEnglish).
Account ManagerMarketplace - Dubai, United Arab Emirates - Amazon UAE
Description
Requirements
Salary:RON 7,000 to 7,500 gross permonth.
Bachelor s degreein Computer Science or Information Technology. Proven workexperience as Desktop Support Engineer or Support Technician.Advanced knowledge of computer hardware systems, chipsets, memorymodules, and peripherals. Knowledge of popular operating systems,software applications, and remote connection systems: Windows 7-10,Microsoft Active Directory, utilization of GPOs, MS Office 365, PChardware installation and troubleshooting, Enterprise anti-virussolutions, Helpdesk ticketing systems, Active Directory , SCCM ,Azure. Good written and verbal communication skills (Romanian andEnglish). Location: Street Bratuleni No. 1, Village Miroslava Iasi707307, Romania Salary: RON 7,000 to 7,500 gross permonth.