EN - Reservation Agent - Abu Dhabi, United Arab Emirates - Novotel Abu Dhabi Gate

    Novotel Abu Dhabi Gate
    Novotel Abu Dhabi Gate Abu Dhabi, United Arab Emirates

    2 weeks ago

    Default job background
    Full time
    Description

    JOB DESCRIPTION
    Company Description
    'Why work for Accor
    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

    We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities.

    Job Description
    Reservations Agent
    You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive

    What is in it for you:

    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies
    • Opportunity to develop your talent and grow within your property and across the world
    • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    • Consistently offer exceptional, friendly and engaging service
    • Ensure the best selection for the guest and ensure revenue is maximized through up-selling
    • Recommend property facilities and assist guests with information and special requests
    • Book room reservation requests, enter rooming lists, and update accurate information in the system
    Qualifications

    Your experience and skills include:

    • Consistently offer exceptional, friendly and engaging service
    • Ensure the best selection for the guest and ensure revenue is maximized through up-selling
    • Recommend property facilities and assist guests with information and special requests
    • Book room reservation requests, enter rooming lists, and update accurate information in the system
    Additional Information
    experience is an asset
    Prior experience working with Opera or a related system
    Strong interpersonal and problem solving abilities
    Fluency in English, additional languages are a plus
    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
    Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS'

    Desired Candidate Profile




    Education:
    Bachelor of Hotel Management(Hotel Management), Bachelor of Business Administration(Management)


    Gender:
    nm


    Nationality:
    Any Nationality