Key Account Manager - Abu Dhabi, United Arab Emirates - Donaldson

Description

Donaldson is committed to solving the world's most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world.

We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities.

This is a place where you can make a world of difference.


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As Key Account Manager, you will work closely with your designated territory Large Turbine Retrofit Projects team. Your customers will extend globally.

This role has a very diverse set of actions and interactions both internally with Projects and Operations and externally with customers.

We are looking for a trustworthy dynamic person with confidence and drive together with enthusiasm and energy to help continue our growth.

You will report directly to the Sales Director.


Purpose:

• Lead technical and commercial evaluation of the sales opportunities (SG0)
• Coordinate the entire bidding process (budget stage, binding offer, technical and commercial alignment).
• Lead the internal process to get the Project/Offer Approval (SG1) interfacing with all departments involved (Proposal, Project Management, Sourcing, Legal, Finance, Operations)
• Report to the manager the Customer Relationship and Sales Opportunities through dedicated software (GQL)
• Report to the marketing department customer experience along the journey (Voice of Customer)
• Sales budget understanding
• Spare part management
• Facilitate customer interaction during project execution
• Deepen customer relationships with strategic partner

Your Key Responsibilities:

• Sales & Market Profitability
• Develop Retrofit Project Sales to meet & surpass goals and planned objectives
• Analyze the profitability of each opportunity, and recommend how to maintain and improve
• Work towards Business Plan
• Plan, develop, and control objectives according to Business Development market strategy and business plan
• Develop deep and strategic customer relationships
• Technical or commercial customer support
• Provide and coordinate any commercial or technical support required by customers, and colleagues to ensure project requirements are met
• Policies and procedures
• Develop and maintain policies and procedures for the Retrofit Sales Management function.
• Product Market Introduction
• Review and recommend action for product /market introductions for product performance, market coverage and position.
• Project Costing
• Plan and maintain programs for project costing.
• Any other task assigned.
• Add hoc tasks
• Comply with all processes and procedures

Your Qualifications:

• You have at least a bachelor's degree with administrative and/or commercial orientation, technical degree or equivalent.
• 34 years of work experience in multinational companies
• You are well organized, Ambitious, strong, and a selfstarter,
• Good Communication Skills,
• Strong sense of cooperation and teamwork oriented,
• Strong technical background,
• Good working knowledge of MS Office packages,
• Experience in ERP systems (i.e., Oracle) and CRM is a plus.

Relevant Experience:

• Oil & Gas, steel fabrication companies, Filtration, Compressor, industrial, air handling, etc.
• B to B sales
• Ability to build budget cost

Language:

• Strong English spoken and written skills
• Written and Spoken Arabic Language

Travel:

• Travel:
• 25% of customers visit locally and internationally.

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Come make a World of Difference

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.