Unified Field Technician - Dubai, United Arab Emirates - Black Box

Description

Education/Experience Requirements

• Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.
• Minimum 2+ years' experience with Unified Communications (UC) systems.
• Industry and manufacturer specific certifications preferred (examples: Cisco CCNA Voice/Network Certified, Microsoft MCSE, Avaya Certified Implementation/Support Specialist/Expert (ACIS/ACSS or ACSE).
• Proven ability to install, service, program, test and troubleshoot UC systems.
• Strong customer/client service orientation with effective communication and interpersonal skills, including tact and diplomacy.
• Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.
• Familiarity of PBX and other Legacy Voice products.
• Proven skills in reliability and dependability demonstrated through completing tasks on time and with minimal supervision, punctual and present for work, informing appropriate individuals when work will not be completed in agreed upon time frame.
• Valid driver's license and ability to safely drive company vehicles.