Customer Center Executive - Dubai, United Arab Emirates - Transguard Group LLC

    Transguard Group LLC
    Transguard Group LLC Dubai, United Arab Emirates

    3 weeks ago

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    Description
    Customer Center Executive (Medical Insurance) Jobs in Dubai


    Responsibilities:
    Accurately maintaining and updating customer records on the customer management system.
    Ensure that records are accurately updated whenever a customer makes contact.
    Achieving all targets for contact handling, turnaround times, quality, productivity, and many others as established by the management.
    Being a role model for the team demonstrating outstanding personal behaviors and performance.


    Requirements:
    The job holder should understand the different aspects of the Healthcare Platform to be able to direct queries to the relevant parties where necessaryThe job holder requires a good understanding of all medical policies and the claims and reimbursement processThe job holder requires a general understanding of the reasons for inclusion / exclusion of certain treatments or conditions

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