Automotive Service Advisor - Dubai, United Arab Emirates - Ratel Security Services LLC
1 week ago
Description
Greet customers, prepare estimates, and schedule appointments.- Analyzed the work orders and discuss work with supervisors.
- Prepare invoices.
- Perform vehicle diagnostics.
- Record customer vehicle service issues in company database.
- Resolve customer complaints and minor customer service issues.
- Perform customer followup contact to ensure customer satisfaction.
- Schedule vehicle service appointments.
- Welcome customers and make general assessments of vehicle issues.
- Work to ensure customer satisfaction and handle customer issues.
- Promote the service facilities to increase repeat business.
- Perform after sales follow ups and develop strong relationships.
- Guide employees in handling difficult and complex problems and in resolving escalate complaints and disputes.
Job Types:
Full-time, Permanent
Pay:
AED5, AED5,500.00 per month
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