Associate – Customer Contact Services Jobs in Dubai - ADCB Careers

    ADCB Careers
    ADCB Careers Dubai, United Arab Emirates

    3 weeks ago

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    Description
    Associate – Customer Contact Services Jobs in Dubai | ADCB CareersFor More Top Organization Jobs Click HereJob Responsibilities

    Toprovide Internal and External customers with accurate information regarding ADCB products and services.
    Handle telephonic enquiries and cross-selling of ADCB Retail Banking products.
    Provide correct information to all customers regarding their accounts, credit cards, loans etc.
    Answer customer queries and resolve simple complaints immediately.
    Initiate outbound calls when required.
    Cross sell various retail banking products and generate leads.

    Job Requirements

    Diploma holder, University Graduate preferable.
    Bilingual (Arabic & English) is preferred.
    Previous experience in a Customer Service Environment / Call Centre would be advantageous

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