Administration Executive - Abu Dhabi, United Arab Emirates - NMC Group

    NMC Group
    NMC Group Abu Dhabi, United Arab Emirates

    4 days ago

    Description
    Description

    The Administration Executive is responsible for managing and coordinating the daily administrative operations of the medical center. This includes overseeing front-office functions, maintaining records, supporting clinical staff, ensuring regulatory compliance, and enhancing patient experience through efficient administrative processes.

    Responsibilities
  • Oversee day-to-day office activities to ensure smooth operations.

  • Manage scheduling, appointments, and coordination between departments.

  • Maintain medical and administrative records, ensuring accuracy and confidentiality.

  • Supervise support staff (receptionists, clerks, housekeeping, etc.).

  • Ensure compliance with health and safety regulations and accreditation standards.

  • Monitor patient registration, billing, and record management processes.

  • Address patient inquiries, feedback, and complaints professionally.

  • Ensure a welcoming, organized, and efficient reception area.

  • Assist in budgeting, expense tracking, and financial reporting.

  • Verify vendor invoices and support finance department with documentation

  • Ensure the medical center adheres to local healthcare regulations and internal policies.

  • Prepare and submit periodic reports to management (operations, inventory, patient statistics).

  • Liaise with external agencies, auditors, and government authorities as required.

  • Qualifications
  • Bachelor's degree in Business Administration, Healthcare Management, or related field.

  • 2–5 years of administrative experience (preferably in healthcare or medical setting).

  • Strong organizational, leadership, and multitasking abilities.

  • Excellent communication and interpersonal skills.

  • Proficiency in MS Office and healthcare management software.

  • Knowledge of medical terminology and healthcare regulations is an advantage.


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