OR Scheduler - Dubai, United Arab Emirates - American Hospital Dubai

Description

Works closely with physicians, nurses, and other healthcare professionals to ensure that surgeries are scheduled efficiently and resources are utilized effectively.

• Demonstrates ability to prioritize tasks ensuring effective functioning of the unit.
• Follows the chain of command in reporting incidents or concerns.
• Prioritizes workload and completes correspondence in a timely manner.
• Provides information to prospective customers and hospital staff by answering all specific inquiries regarding patients queries.
• Ensures safe working environment through strict compliance with Hospital Policy and Procedure regarding safety, infection and security, etc.
• Demonstrates the knowledge and skills required in responding to codes and other emergency situations. Actively participates in mock codes.
• Follows guidelines for scheduling to build the daily schedule of the procedures in accordance to the OR slots/utilization availability
• Reviews schedule with OR manager and Chief of Anaesthesia for effectiveness by identifying and proposing changes required in accommodating scheduling needs.
• Demonstrates awareness and knowledge about physicians privileges.
• Allows sufficient time for each procedure according to physician s request and average time taken per procedure; leaves enough time between cases for an adequate turnover of the room and equipment.
• Refers special equipment/instrument requests to CSSD Supervisor / OR Desk Nurse as booking is made.
• Maintains up to date on call schedule file for physicians.
• Notifies appropriate OR staff of changes in surgical schedule.
• Liaises with Anesthetist on call and OR Desk nurse in relation to add-on and emergencies for that day.
• Provides and maintains accurate statistical reports.
• Sends/receives faxes, photocopies.
• Demonstrates efficiency on computer literacy and in Meditech system.
• Schedule anesthesia appointments as requested.
• Maintains/orders unit stationery/forms in coordination with the Manager.
• Shares knowledge and skills with colleagues and others.
• Efficiently enters charges and orders into Meditech system.
• Ensures prompt and constant correct billing entries.
• Enters Physicians charging fees.
• Ensures Insurance forms and cost estimates are available prior to OR scheduling.
• Answers phone call in a polite and professional manner using proper telephone etiquette.
• Adheres to the hospital policy HPP-206 Identification of Patient during appointment booking and registration.
• Liaises with Insurance and Finance departments.
• Assists in orientation of new staff member.
• Ensures that the place of work and surrounding area is kept clean & organized at all time.
• Demonstrates adequate Medical Surgical Terminology.
• Ensures that the OR scheduler desktop is up to date to reflect 24hrs status for OR booking scheduling.
• Acts as an interpreter when needed.

• High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred
• Minimum of 2 years of experience in scheduling surgical procedures in a healthcare setting

Desired Candidate Profile