Service Leader - Dubai, United Arab Emirates - Shangri-La Hotels

Shangri-La Hotels

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Shangri-La Dubai

The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.

Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai.

It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai's popular beaches.

The hotel's 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.

As Service Leader - Health Club & Spa, we rely on you to:
Assist the Director of Health Club & Spa in directing and ensuring smooth day to day operation of the Health Club
Motivate and ensure staff performs to high standard
Maintain positive customer relationship
Check with guests and ensure guest satisfaction
Respond to complaints of customers in a prompt manner
Plan, organise, implement and monitor all Sports & Recreation activities to members
Provide assistance to team members when necessary

We are looking for someone who:
Takes pride in being a hotelier
Is committed to serving guests of the highest quality with a welcoming manner
Enjoys interacting with people
Communicates fluently in English as well as the local language
Has experience in an international 5* hotel in similar role
Is a friendly, helpful and trustworthy leader
Has a strong performance management skill
Loves to be creative with an eye for detail