Diagnostic Technician - Fujairah City - Ali & Sons Holding LLC

Description

We are looking for a highly skilled Diagnostic Technician to join our team.

In this role, you will use advanced diagnostic tools to identify and repair vehicle faults, ensuring accuracy, efficiency, and customer satisfaction.

You will also play a key role in mentoring team members, reducing repeat repairs, and maintaining brand standards.

Key Responsibilities:

• Inspect vehicles using specialist diagnostic tools to identify and repair faults.
• Make clear diagnoses of complex electronic systems at the instruction of the Service Advisor, often in the presence of the customer.
• Ensure all customer complaints are accurately diagnosed, corrected, and documented with a completed quote.
• Perform comprehensive vehicle inspections using VDS testers and guided faultfinding programs.
• Review complete vehicle history/records and other information to determine necessary repairs.
• Coordinate with Parts Advisor, Team Leader, and Workshop Controller to ensure correct parts are ordered.
• Stay updated with factory technical bulletins and participate in ongoing training.
• Highlight and address all pending technical/warranty campaigns for MG vehicles.
• Distinguish between operational issues, system behavior, and technical faults.
• Ensure complaints related to networking, communication systems, and distributed functions are properly diagnosed and corrected.
• Maintain an inventory of special diagnostic tools.
• Follow warranty processes and prepare required technical reports.
• Report any quality issues on new vehicles.
• Supervise and mentor diagnosis team members, ensuring proper tool usage and adherence to MG guidelines & IEM SOPs.
• Maintain professional appearance, positive attitude, and a clean, organized work environment.
• Adhere to health and safety regulations.
• Perform other duties as assigned by the Service Manager or Master Technician.

Requirements:

• Education: High Diploma in Mechanics.
• Certification: Certified Master Technician qualification (mandatory).
• Experience: Minimum 2–3 years of relevant work experience (Automotive Senior Mechanic, Electrician, or Mechatronics Engineer).
• Languages: Fluency in English is essential; Arabic preferred.
• License: Valid UAE Driving License is a must.
• Skills & Abilities: Computer literate; familiarity with telephone and workshop systems.

Why Join Us?
This is a great opportunity to develop your expertise in advanced diagnostics while working with a leading automotive brand. If you are passionate about precision, problem-solving, and continuous learning, we would love to hear from you.
Show more Show less