- Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter.
- Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards.
- Manage hotel selling strategy by opening and closing to specified rates linked to hotels business plan and as directed by your line manager.
- Liaise and communicate special requirements to other departments e.g. Cots, VIP's and late arrivals and guest transportation.
- Prepare reports using both a computerized reservation system and other computer software such as Word and Excel.
- Record and manage bookings that failed to arrive (No Show).
- Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques.
- Process and confirm guest room reservations made by clients.
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Reservations Agent
4 days ago
Movenpick Resort Al Marjan Island Ras al-Khaimah, United Arab EmiratesCompany Description · Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, t ...
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Reservations Agent
3 days ago
Marjan Island Resort & Spa - Managed by ACCOR Ras al-Khaimah, United Arab EmiratesCompany Description · We bring to you and your family an Arabian hospitality at its finest with an atmosphere · of pure luxury and magic. It is in Marjan Island Resort & Spa, managed by Accor · that you will find the best of both worlds, a luxury 5- star establishment standards a ...
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Restaurant Reservations Agent
6 days ago
Hilton Ras al-Khaimah, United Arab EmiratesRestaurant Reservations Agent · A Restaurant Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. · **What will I be doing?** · As a Restauran ...
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Restaurant Reservations Agent
1 week ago
Hilton Ras al-Khaimah, United Arab EmiratesA Restaurant Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. · **What will I be doing?** · As a Restaurant Reservation Agent, you will se ...
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InterContinental Ras al-Khaimah, United Arab EmiratesFirst impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Reservations Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. · ...
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Reservation Agent at Intercontinental Ras Al
1 week ago
InterContinental Ras al-Khaimah, United Arab EmiratesFirst impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. · A ...
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Reservations Agent
2 weeks ago
HILTON Ras Al Khaimah, United Arab EmiratesAs a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agen ...
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Rc Rak, Multi-property Reservations Agent
4 days ago
Marriott International, Inc Ras al-Khaimah, United Arab Emirates**Job Number** · **Job Category** Reservations · **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · ...
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Marriott International, Inc Ras al-Khaimah, United Arab Emirates**Job Number** · **Job Category** Reservations · **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · ...
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Marriott International, Inc Ras al-Khaimah, United Arab Emirates**Job Number** · **Job Category** Reservations · **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · ...
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RC RAK, Multi-Property Reservations Agent
5 days ago
The Ritz-Carlton Ras Al Khaimah, United Arab Emirates Full timeJob Number · Job Category Reservations · Location The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Mana ...
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Reservations Supervisor
1 week ago
THE COVE ROTANA RESORT AND SPA Ras al-Khaimah, United Arab Emirates**Job Summary**: · As a Reservation Supervisor you are responsible to oversee the Reservation team, and guide the activities in the department to ensure the daily tasks are performed correctly. · **General Duties and Responsibilities**: · - Answer any reservation inquiry in the p ...
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InterContinental Ras al-Khaimah, United Arab EmiratesFirst impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Reservations Supervisor who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at ho ...
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Front Desk Agent
3 days ago
Five Stars Hotel Ras al-Khaimah, United Arab Emirates**Job brief** · We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. · Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about ro ...
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Assistant Reservation Manager
6 days ago
Marjan Island Resort & Spa - Managed by ACCOR Ras al-Khaimah, United Arab EmiratesCompany Description · We bring to you and your family an Arabian hospitality at its finest with an atmosphere · of pure luxury and magic. It is in Marjan Island Resort & Spa, managed by Accor · that you will find the best of both worlds, a luxury 5- star establishment standards a ...
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Front Desk Representative
1 week ago
TXM Manpower Solutions Ras al-Khaimah, United Arab Emirates**Responsibilities** · - Perform all check-in and check-out tasks · - Manage online and phone reservations · - Inform customers about payment methods and verify their credit card data · - Register guests collecting necessary information (like contact details and exact dates of th ...
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Rc Rak, Al Wadi Resort Service Agent
1 week ago
Marriott International, Inc Ras al-Khaimah, United Arab Emirates**Job Number** · **Job Category** Reservations · **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · ...
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Rc Rak, Al Wadi- Call Center Agent
1 day ago
Marriott International, Inc Ras al-Khaimah, United Arab Emirates**Job Number** · **Job Category** Reservations · **Location** The Ritz-Carlton Ras Al Khaimah Al Wadi Desert, Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · ...
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Guest Service Agent
1 week ago
Anantara Ras al-Khaimah, United Arab Emirates**Company Description** · A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropica ...
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Guest Service Agent
1 week ago
Anantara Ras al-Khaimah, United Arab EmiratesCompany Description · A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical be ...