Salesforce Functional Consultant - Dubai, United Arab Emirates - Talent Pal

    Talent Pal
    Talent Pal Dubai, United Arab Emirates

    1 week ago

    Default job background
    Full time
    Description
    Job Information

    Industry

    IT Services

    Work Experience

    6-8 years

    City

    Dubai

    State/Province

    Dubayy (Dubai)

    Country

    United Arab Emirates

    Zip/Postal Code



    Job Description

    Functional Salesforce Consultant

    Contract Duration: 3 months (Extendable based on candidate performance)

    Availability - Immediate joiner

    Location: Onsite Dubai

    Role: Sr. Salesforce Sales-cloud Functional Consultant (support and enhancement): Total Salesforce Experience: 6-8 Yrs.

    • 6-8 years of Salesforce Functional Experience in Sales or Service Cloud.
    • Experience in a Large /Medium Real Estate firm (for ex: DAMAC, Dubai Properties, ALDAR, MAG, SHOBHA, etc. ).
    • Must have 2-3 years of exp. In supporting real estate business as a single point of contact for salesforce related issues/enhancements/projects.

    Skills:

    Mandatory:

    • Ability to interact directly with customer and handle project from inception to conclusion independently.
    • Extensive experience in facing customer directly on day-to-day basis.
    • Must be able to steer weekly status update calls with business.
    • Must be able to own Day-to-Day operational issues related to process and product.
    • Ability to manage assigned technical resources for projects and support.
    • Strong understanding of Salesforce Sales-cloud architecture, its benefits and limitations.
    • Extensive Product Knowledge of Sales Cloud and its integration with 3rd party systems. Mainly Oracle EBS and Oracle Fusion.
    • Excellent experience in Salesforce administration (Managing the Users, Roles, Profiles, OWD, Sharing rules, Sandbox creation and Refresh, Creating Managed / Unmanaged packages, layouts, etc.).
    • Salesforce Customizations knowledge through flows, process builder, etc.

    Additional Requirements:

    • Working experience in real estate industry is a huge plus.
    • Ability to define architecture options and recommendations by analyzing and reviewing functional specifications
    • Data Migration tools like Data Loader, Import Wizard
    • Experience with Draw loop and DocuSign is a huge plus.
    • Good understanding of Automation techniques, Agile working methodologies, Continuous Integration

    Requirements

    Responsibilities:

    • Be integral part of end-to-end project life cycle.
    • Provide L1, L2 and L3 support to business in fast paced environment.
    • Work as SPOC for SalesCloud (Sales Function).
    • Work closely with Technical team for System enhancements.
    • Creating and maintaining complete functional documentation.
    • Participate in making key solution and design decisions on solutions & approach.
    • Conducting SITs, UATs with business.
    • Logging work hours and work hour utilization using JIRA
    • Design integrations between Salesforce and other applications and get them developed by tech team.
    • Work closely with subject matter experts, developers, testers and business partners.

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