Customer Service Front Desk Representative - Dubai, United Arab Emirates - FSIME Construction LLC
Description
Position Overview:
We are seeking a dynamic and customer-focused individual to join our team as a Customer Service cum Front Desk Representative.
This role is crucial in providing outstanding customer service and support at the front desk while also handling various administrative tasks.
Key Responsibilities:
- Front Desk Management:
- Welcome and greet customers and visitors in a courteous and professional manner.
- Direct visitors to the appropriate departments or individuals.
- Maintain a clean and organized front desk area.
- Customer Service:
- Assist customers with inquiries, product information, and support.
- Handle customer complaints and resolve issues in a timely and satisfactory manner.
- Provide product demonstrations and assistance to customers as needed.
- Ensure customer satisfaction by addressing concerns and providing solutions.
- Administrative Support:
- Assist in managing appointments, schedules, and reservations.
- Maintain accurate records of customer interactions and transactions.
- Process orders, payments, and invoices accurately and efficiently.
- Assist in inventory management and order processing as required.
- Sales Support:
- Collaborate with sales team members to support customer inquiries and sales activities.
- Provide assistance in preparing sales quotations, and proposals.
- Follow up with customers to ensure satisfaction and facilitate repeat business.
- Team Collaboration:
- Work closely with other team members to ensure seamless operations and excellent customer service delivery.
- Communicate effectively with colleagues and management to address any issues or concerns promptly.
Qualifications and Skills:
- Bachelor's degree or equivalent in Business Administration, Hospitality Management, or related field preferred.
- Previous experience in customer service, front desk management, or a similar role is advantageous.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Ability to work independently as well as part of a team.
- Fluent in English & Hindi; knowledge of Arabic is a plus.
- Prior experience in the automotive industry is desirable but not required.
Salary:
AED2, AED3,500.00 per month
Application Question(s):
- What is your current visa status?
- Are you okay with given salary budget?
- Are you able to commute or relocate as per work requirement?
- How many days notice you need to start the work?
More jobs from FSIME Construction LLC
-
Procurement Officer
Dubai, United Arab Emirates - 1 week ago
-
Epoxy Floor Coating Installer
Dubai, United Arab Emirates - 1 week ago
-
Procurement Officer- Landscaping Division
Dubai, United Arab Emirates - 2 weeks ago
-
Debt Collection Officer
Dubai, United Arab Emirates - 2 weeks ago
-
Jr. Estimator
Dubai, United Arab Emirates - 1 week ago
-
Pipe Fitter
Dubai, United Arab Emirates - 3 weeks ago