Travel Consultant - Dubai, United Arab Emirates - Vigor Tourism LLC

Description

A Travel Consultant, with 2 years of distinguished experience in the UAE, assumes a pivotal role in orchestrating seamless travel experiences for discerning corporate clients. Proficient in IATA regulations and adept across industry-standard reservation systems such as Sabre, Amadeus, and Galileo, the incumbent navigates complex travel logistics while delivering unparalleled service excellence. Beyond itinerary management, the Senior Travel Consultant demonstrates acumen in client inquiries, meticulous payment follow-up, and expanding clientele by fostering relationships with B2C (Business to Customer), B2B (Business to Business) and B2E (Business to Corporate) segments. With expertise spanning hotel bookings, international insurance, holiday packages, and a comprehensive understanding of corporate travel requisites, the Senior Travel Consultant is committed to driving revenue growth, ensuring regulatory compliance, and delivering exceptional value to clients.


Key Responsibilities:


Client Consultation and Advisory Excellence:

• Conduct comprehensive consultations with corporate clients to understand their travel needs, preferences, and budgetary constraints.
• Tailor bespoke travel solutions aligned with corporate travel policies, ensuring compliance and exceeding client expectations.

Booking Management and Coordination Mastery:

• Execute precise flight reservations, hotel accommodations, ground transportation, and ancillary services with meticulous attention to detail.
• Collaborate seamlessly with airlines, hotels, and auxiliary service providers to confirm bookings and optimize travel logistics.

Regulatory Compliance and Industry Expertise:

• Demonstrate comprehensive knowledge of IATA regulations, visa prerequisites, and destinationspecific travel advisories.
• Provide informed guidance on documentation requirements and regulatory compliance for seamless corporate travel facilitation.

Destination and Product Proficiency:

• Cultivate an extensive repository of destination knowledge, encompassing cultural nuances, local attractions, and emerging travel trends.
• Stay abreast of seasonal dynamics, major events, and promotional opportunities to enhance corporate client travel experiences.

Client-Centric Service Delivery:

• Exemplify service excellence by promptly addressing corporate client inquiries, concerns, and itinerary modifications.
• Navigate client complaints and cancellations with professionalism and tact, prioritizing client satisfaction and retention.

Sales and Revenue Optimization:

• Employ a proactive approach to identify and cultivate relationships with B2C, B2B and B2E clients, driving new sales opportunities.
• Leverage expertise in hotel bookings, international insurance, and holiday packages to upsell premium services and enhance revenue streams.

Meticulous Administrative Management:

• Maintain accurate records of corporate client interactions, bookings, and financial transactions with scrupulous attention to detail.
• Facilitate seamless payment followup processes, ensuring timely invoicing, reconciliation, and account management.

Technological Proficiency and Innovation:

• Harness the full potential of reservation systems, booking platforms, and travel management software to streamline operational workflows.
• Pursue continuous professional development to leverage emerging technologies and industry best practices effectively.

Crisis Management and Resilience:

• Demonstrate agility and resilience in navigating travel disruptions and unforeseen contingencies, prioritizing client welfare and business continuity.
• Provide proactive assistance and alternative solutions to mitigate travel disruptions and optimize client satisfaction.

Relationship Building and Market Expansion:

• Identify and pursue opportunities to expand the client base through strategic partnerships, networking, and referrals.
• Cultivate enduring relationships with corporate clients, fostering loyalty and repeat business through exceptional service delivery.

Job Types:
Full-time, Permanent