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- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities
- Welcome customers and guests in a warm and friendly manner.
- Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests.
- Register and process check in for all arrivals.
- Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.
- Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up, report it immediately to supervisors.
- Demonstrate a commitment to personal guest service excellence
- Service focused personality is essential
- Previous experience in a similar role is an asset in a 5 star hotel setting
- Strong interpersonal and communication skills with a passion for service
- Prior experience working with Opera or a related system
- Communicate thoughts, actions and opportunities clearly with strong networking skills
Front Desk Agent - Dubai, United Arab Emirates - ACCOR
Description
Job Description
Front Desk Agent
Passionate about Guest Relations? As a Front Desk Agent, you will provide exceptional first impression with a natural passion to our guests while ensuring an unforgettable guest journey.
What is in it for you:
What you will be doing:
Qualifications
Your experience and skills include:
Additional Information