Team Lead, Customer Analytics, Shipping Services - Dubai
1 month ago

Job summary
The Operative Team Lead, Customer Analytics, will ensure the day-to-day delivery of high-quality analytics dashboards and insights supporting DA-Desk PortLog and wider Shipping Services customers in Marcura.This position acts as the operational backbone of the Customer Analytics function translating internal and external business needs into analytics outputs that improve customer satisfaction renewal readiness and commercial decision-making.
- Operational Delivery and Reporting Quality
- Team Leadership and Workflow Management
- Continuous Process Improvement
Job description
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