Receptionist - dubai - Almeerai Group

    Almeerai Group
    Almeerai Group dubai

    9 hours ago

    Description
    Responsibilities
    Achieve positive outcomes from Guest queries in a timelyand efficient manner
    Ensure an efficient reception experience for Guests, including check in/out,and complete audit procedures, as required
    Ensure that both the Front Office Manager and Reception Supervisors are keptfully aware of any relevant feedback from guests and, or, other departments
    Demonstrate a high level of customer service at all times
    Attend appropriate training courses, when required, and assist with the NightTeam's training and development efforts
    Use the correct procedures regarding the acceptance of foreign currencies,credit cards and cash in accordance with the hotel credit policy Comply withhotel security, fire regulations and all health and safety legislation
    Act in accordance with policies and procedures when working with front of houseequipment and property management systems
    Follow company brand standards
    Assist other departments, as necessary
    Requirements
    Previous experience in a customer-focused industry
    Completed high school certificate or equivalent
    Positive attitude and good communication skills
    Commitment to delivering a high level of customer service
    Excellent grooming standards
    Ability to work on your own and as part of a team
    Competent level of IT proficiency
    We Offer
    Yearly Two Way Ticket
    Insurance
    Free Accommodation
    Transportation
    Discounts on hotel rooms, gift shop items, food and beverage
    #J-18808-Ljbffr

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