VOC Analyst - Dubai, United Arab Emirates - al futtaim group

    Al Futtaim Group background
    Description

    Responsibilities:

    • Collectingand analyzing raw data to identify trends, patterns, anomalies, andother helpful information.
    • Using data todevelop and optimize strategies and processes, increase profits,efficiency, quality, or security, and reducecosts.
    • Working with internal departments tocollect data and develop and implementstrategies.
    • Identifying and validating new datasources.
    • Creating reports and presentations tosummarize findings and influence companydecisions.
    • Working with the management team toestablish project objectives, budgets, and timelines, monitorprogress, and evaluateperformance.
    • Implementing policies andprocedures that keep company data and information secure as it iscollected, analyzed, stored, anddiscarded.
    • Reviewing and improving analyticsprocesses, methods, and tools to increase efficiency, accuracy, andsecurity.