Manager - Globalconnect - Dubai, United Arab Emirates - MTN Nigeria

MTN Nigeria
MTN Nigeria
Verified Company
Dubai, United Arab Emirates

2 weeks ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description

Mission/ Core purpose of the Job**The Manager Sales Accounts will form a part of a highly skilled group of commercial, technical and management experts who are responsible for wholesaling and leveraging MTN's global fixed connectivity infrastructure, within the MTN Group and developing the external business for 3 rd party carrier providers. MTN GlobalConnect and its team aims to better commercialise MTN Group's fixed line infrastructure, thereby gaining increased revenue in global markets.


The Manager will overview the sales and commercial support for fixed infrastructure wholesale for a dedicated region (WECA/MENA or SEA/ROW).

He/she will cater to internal customers (MTN Group OpCos) and external customers (3 rd parties, e.g. global carriers, ISPs, MNOs and digital players). The role will develop and define initiatives to assist in strategic positioning of connectivity services to maximise revenues from MTN Group's fixed network capacity and connectivity, as well as other assets (e.g. satellite).

The Manager Sales Accounts will drive sales in a range of fixed connectivity products and services, including submarine cable capacity.


Key Performance Areas:
Core, essential responsibilities / outputs of the position (KPA's)

The Manager Sales Accounts will be accountable to achieve the following objectives:

  • Drive the global wholesale business to capture incremental revenue both internally (from OpCos) and externally (from 3 rd party customers)
  • Define the wholesale strategic guidelines to sell fixed infrastructure for global 3 rd party customers, such as digital players and global carriers, and manage the customer relationship throughout the lifecycle
  • Ensure ontime implementation and delivery of sold services by doing regular followups with implementation teams and/or managed services
  • Ensure full customer satisfaction over the wholesale sales/delivery process
  • Tailor and customise commercial solutions dependent on regulatory approval across multiple jurisdictions.
  • Work handinhand with MTN GlobalConnect Technical teams to manage suppliers, products, solutions and commercial management of assets
  • Provide input to monitoring capacity pricing changes in the markets, market price trends analysis based on customer feedback, and market dynamics, so that to improve own practices as well as request pricing update from the pricing teams
  • Work on business cases for both internal and external sales forecasts to assist in forecasting demand for MTN GlobalConnect services
  • Ensure that international assets are optimised for the best possible group financial return
  • Grow product demand via innovative combination of GTM strategies, pricing, financing and services
  • Together with the Large Account Manager, define the wholesale sales strategy and GTM best practices, understand and identify customer needs and trends
  • Define, monitor and ensure ambitious financial targets are met for wholesale revenue market share
  • Manage performance of the wholesale activities and provide it as input to consolidated reports
  • Possess the authority, presence and integrity to command respect from colleagues and from external contacts
  • Plan and organise work around customer demand
  • Foster crossfunctional collaboration between multiple MTN GlobalConnect business units to deliver wholesale services
  • Assess current competitive and operator landscape for the wholesale fixed connectivity business
  • Ensure that all transactions with customers are duly recorded and tracked and ensure the customers are billed and revenues are collected

Role Deliverables

  • Create sales and market reports on the wholesale performance of MTN GlobalConnect for 3 rd party wholesales and for MTN OpCos
  • Create detailed analysis on the customer and competitive landscape
  • Define and monitor account plan, sales pipeline and sales plan
  • Revenues and growth targets in the wholesale unit

Role Dependencies

  • Support MTN GlobalConnect to achieve wholesale strategy
  • Provide inputs for sales strategy and financial reports
  • Multinational Companies and Strategic partnerships

Job Requirements (Education, Experience and Competencies)


Education:


  • Minimum 4 Year Academic Degree in (Business Administration, Marketing or Commerce)
  • English, French and Arabic (as advantage)

Experience:


  • 5+ years salesrelated experience within the telecommunication space, preferably in the enterprise / wholesale environment
  • Fixed connectivity and submarine cable business experience (desired)

Competencies:


  • Understanding of the fixed connectivity infrastructure wholesale landscape with a focus on emerging markets
  • Understanding of product and solution profitability and costing in the fixed connectivity assets space
  • Excellent professional expertise and market knowledge, including good understanding of the competitive environment
  • Strong public relations and interpersonal skills to be able to function across multiple business lines
More jobs from MTN Nigeria
See all jobs of MTN Nigeria