- Must have strong links with tour operators and DMCs
- Experienced in handling high-level guest complaints
- Strong leadership and interpersonal skills a must
- Overseeing LARGE venue reservations & optimizing booking performance
- Leading a proactive customer service team
- Training, coaching, and driving high service standards
- Enhancing revenue through B2B collaboration and upselling
- Resolving guest issues with professionalism and empathy
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Dubai1 month ago
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Coordinate VIP guest itineraries from pre-arrival to departure, manage personalized guest correspondence and requests, arrange transport and activities. · ...
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+Coordinate VIP guest itineraries from pre-arrival to departure. · ...
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Central Reservations - Dubai, United Arab Emirates - The Team Builders
Description
We're Hiring: Central Reservations & Customer Service Manager
Are you a dynamic leader with a passion for guest service and a strong network in the tourism and hospitality sector? Join a prestigious hospitality group in Dubai and play a key role in shaping world-class customer experiences
Key Highlights:
You'll Be Responsible For:
Minimum Requirements:
3+ years in a managerial role
Proven leadership in reservations & customer service
Ability to multitask and lead under pressure
Experience with group bookings and B2B travel partners
Ready to take the next step in your hospitality leadership journey?
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Head of Central Reservation
Only for registered members Dubai
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Head of Central Reservation
Only for registered members Dubai, Dubai
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Head of Central Reservation
Only for registered members Dubai
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Head of Central Reservation
Only for registered members Dubai
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Reservations Officer
Only for registered members Dubai
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Customer Contact Centre Manager
ARK People Solutions- Dubai, United Arab Emirates
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Customer Contact Centre Manager
Only for registered members Dubai
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Reservations Agent 25hours
Only for registered members Dubai
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Reservation Agent
Only for registered members Dubai, Dubai
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Corporate Travel Consultant
Only for registered members Dubai, Dubai
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VIP Services Coordinator
Only for registered members Dubai
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Express Operations Manager Customer Experience
Only for registered members Dubai
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Flight Controller
Only for registered members Dubai
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Reservations Agent
Only for registered members Dubai, Dubai
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VIP Services Coordinator
Only for registered members Dubai
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VIP Services Coordinator
Only for registered members Dubai
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VIP Services Coordinator
Only for registered members Dubai
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VIP Services Coordinator
Only for registered members Dubai
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VIP Services Coordinator
Only for registered members Dubai
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Reservation Executive
Only for registered members Dubai