Male Receptionist - Abu Dhabi, United Arab Emirates - Al Nahiya Group

Description

As aReceptionist you will be the first point of contact for visitorsand play a crucial role in creating a positive and welcomingexperience. Your primary responsibilities include greeting guestsproviding information about the attraction handling inquiries andensuring smooth operations at the receptionarea.

• Greetvisitors upon arrival with a friendly and welcomingattitude.
  
• Provideinformation about the tourist attraction including exhibits eventsand any specialpromotions.
  
• Assistguests with ticket purchases reservations and any otherinquiries
  
• Manageincoming calls and emails professionally directing inquiries to theappropriatedepartments.
  
• Provideaccurate information regarding opening hours admission fees andgeneral attractiondetails.
  
• Maintaina tidy and organized receptionarea.
  
• Handlecash transactions issue receipts and reconcile daily cashreports.
  
• Assistin managing reservations and coordinating groupvisits.
  
• Resolvecustomer concerns or escalate issues to the appropriatesupervisor.
  
• Collectand document visitor feedback to help improve the overall guestexperience.
  
• Communicateeffectively with other departments to ensure seamless coordinationofactivities.
  
• Assistin promoting and coordinating special events orpromotions.
  
• Monitorthe entrance area to ensure the security of theattraction.
  
• Followestablished protocols for emergency situations and report anyincidentspromptly.
  

Requirements

• Diplomaor bachelor s degree in a suitablefield
  
• Priorproven experience as a receptionist or in related fieldpreferred
  
• Musthave Good written and verbal communication skills in English& Arabic plus any otherlanguage
  
• Strongorganizational abilities and attention todetail.x
  
• Proficiencyin using basic computer software and officeequipment.
  
• Abilityto work a flexible schedule including weekends andholidays.
  

Diploma or bachelor s degree in a suitable field Prior, provenexperience as a receptionist or in related field preferred Musthave Good written and verbal communication skills in English &Arabic, plus any other language Strong organizational abilities andattention to detail.x Proficiency in using basic computer softwareand office equipment. Ability to work a flexible schedule,including weekends and holidays.