Revenue & Reservation Manager - Dubai, United Arab Emirates - Green Tara International

Green Tara International

Verified Company

Dubai, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Oversee revenue management and distribution strategy of the hotel and manage day-to-day yield operations.

Daily pickup analysis, strategy adjustments and reporting.
Perform competitive benchmark studies and follow market trends.
Create and develop pricing strategies.
Provide a weekly dynamic forecast of expected results, variances and budget comparisons.
Manage and oversee strategy for all 3rd party distribution
Responsible for assessing, analyzing and pricing business strategies
Analyze overall monthly hotel performance and provide a summary report with recommendations to improve longterm strategies.
Ensure all related systems are configured correctly, validated and working to full capacity
Oversee and audit the standards and operations of the reservations department.
Ensure web site booking process is maintained uptodate and functional.
Ensure hotel personnel is fully competent in the use of all systems
Work in liaison with hotel sales and reservations departments as a team.
Regularly check the input and the quality of data
Conduct quarterly property performance reviews and develop strategic and tactical action
Responsible for best practice standards to include: competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts
Prepare an outline for and support the annual revenue budget process.
Inspire Hotel's HODs to further embed a revenue management culture.
Advise and coach the client in other operational areas.
Visit the hotels to get firsthand knowledge of all revenue management issues and other key areas.
Any other reasonable requests made by management.
Having knowledge of entire Reservation Procedure according to International Hotel manual system.
Allocate daily tasks to Reservations staff.
Review arrival report daily.
Responsible for training staff.
Responsible for implementation of policies and procedures.
Knowledgeable in hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.
Monitoring Telephone Manner and general performance of reservations staff daily.
Follows up tentative bookings and update reservation status
Reviews noshow and cancelled reservations and processes charges according to hotel's policy
Review room blocking for Long Stay. Suites and special group request.
Bring to the attention Front Office Manager when the hotel availability status be changed and prepare for necessary action.