EMEA Solutions Engineer — Remote, Equity - dubai - MLabs

    MLabs
    MLabs dubai

    4 days ago

    Description

    Solutions Engineer Location:
    EMEA Region Remote | Full-time Compensation: $100K – $160K

    • Offers Equity
    • Offers Commission
    Our client is a high-growth, venture‑backed organization building a foundational open‑source security infrastructure stack for the AI era.

    Backed by premier Silicon Valley investors, including Google and Y Combinator, the company provides a critical platform used by engineers at leading organizations to manage billions of secrets, certificates, and credentials every month.

    We are seeking an exceptional Solutions Engineer to join the team in the EMEA region.

    This high‑impact, customer‑facing role is designed for a technical professional who thrives on driving successful implementations and ensuring a seamless product experience from initial onboarding to long‑term success.

    Acting as a bridge between customers, sales, and engineering, the Solutions Engineer will serve as a trusted advisor to technical and business leaders, helping organizations adopt a market‑leading security platform.

    Responsibilities

    Technical Advisory:

    Execute proof‑of‑concept (PoC) engagements with leads, guiding customers through onboarding and recommending best practices for specific architectures and use cases.


    Customer Success:

    Ensure new customers are fully activated and satisfied by addressing technical inquiries and resolving points of friction in their workflows.


    Sales Collaboration:
    Work in tandem with Account Executives to lead technical discovery and product demonstration calls.

    Product Influence:

    Collect customer feedback and requirements to shape the user and developer experience (UX/DX) and contribute directly to the product roadmap.


    Content & Community:
    Host webinars and knowledge‑sharing sessions for stakeholders; improve documentation and public‑facing technical materials based on real‑world customer feedback.

    Account Expansion:
    Identify opportunities to expand product usage across existing accounts by becoming an expert in the customer's technical environment.
    Compensation & Benefits
    Competitive salary range of $100,000 – $160,000.
    Meaningful equity options and a structured commission plan.
    Fully remote flexibility within EMEA, supported by a world‑class team.
    A defining role in building future customer success and go‑to‑market functions as the platform scales.
    Provisions for a professional work‑from‑home setup and a recurring lunch stipend.
    Opportunities for in‑person off‑sites, industry conferences, and team gatherings throughout the year.
    Qualifications
    Prior experience in software development, systems engineering, or DevOps.
    Strong written and verbal communication skills with the ability to articulate complex technical concepts to diverse audiences.
    A high‑ownership mindset and the ability to operate effectively within an ambiguous, fast‑scaling environment.
    Must be based within the EMEA region (remote).
    Familiarity with secrets management tools or developer security platforms.
    Solid understanding of developer workflows and DevSecOps infrastructure.
    Previous experience in a customer‑facing technical role (e.g., Solutions Engineer, Sales Engineer, or Developer Relations).
    Experience supporting enterprise‑level accounts and collaborating with senior technical stakeholders.
    Past involvement in developer communities, open‑source contributions, or public speaking.
    EEO Statement

    Commitment to Equality and Accessibility:
    At MLabs, we are committed to offering equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and provide information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all.

    If you need any reasonable adjustments during any part of the hiring process or would like to see the job advert in an accessible format, please let us know at the earliest opportunity by emailing human-.

    Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates.

    If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion.

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