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Waitress - Abu Dhabi, United Arab Emirates - Bin Ham Group
Description
Greet and direct customers in a friendly and efficient manner.Record accurate orders from customers and communicate them to the kitchen staff.
Serve food and drinks to customers in a quick and professional manner.
Answer customer questions and make recommendations on menu items.
Handling customer complaints and resolving problems to ensure customer satisfaction.
Process payments and conduct cash transactions accurately.
Clean and reset tables after customers leave to prepare for the next guests.
Assist with food preparation and ensure necessary supplies are available in the kitchen.
Collaborate with waiter staff and kitchen staff to ensure smooth workflow.
Follow all health and safety regulations to maintain a clean and safe dining environment.
Required profile of candidates
Previous experience as a waitress or in a similar customer service role.
Strong communication and interpersonal skills to interact effectively with clients and colleagues.
Knowledge of menu items and ability to make recommendations based on customer preferences.
Ability to handle multiple tasks in a fast-paced environment with attention to detail.
Basic mathematics skills to process payments and conduct cash transactions.
Ability to handle customer complaints and resolve problems in a professional and satisfactory manner.
Flexibility to work evenings, weekends and holidays as required by the hospitality industry.