Junior Financial Messaging Expert - sharjah - Dixio

    Dixio
    Dixio sharjah

    1 day ago

    Description
    We are hiring
    DiXiO
    is on a mission to innovate financial messaging, and now, you can be part of it too

    Are you looking to build a career around a rare and highly valued skill in the market? Well, look no further—today is your lucky day DiXiO is hiring a Junior Financial Messaging expert.

    If you have technical support experience and are interested in developing expertise in this niche field, we want to hear from you

    In this role, you will work closely with the customer success team to gain expertise and develop your skills around Financial messaging support.

    Things you will do
    Provide
    1st line support
    , handling customer inquiries and troubleshooting issues.
    Work closely with
    experts in the team and IT
    to escalated and resolve technical issues.
    Gain hands‑on exposure to
    financial messaging solutions
    and industry best practices.
    Maintain detailed logs and reports of customer interactions and resolutions.
    Learn and understand
    financial messaging protocols, standards, and security measures
    .
    Progressively take on
    more advanced responsibilities
    as you move toward an expert role.
    Qualifications
    Background in
    IT, Computer Science, or Engineering
    .
    Eager to
    learn and grow
    within financial technology and messaging systems.
    Good understanding of
    IT systems, networking, and software troubleshooting
    .
    Strong
    communication skills
    with a
    customer‑centric approach
    .
    Analytical thinker with
    problem‑solving skills
    and attention to detail.
    Fluent in
    English
    (other languages are a plus).
    Why You Will Love Working with Us
    If you are searching for an organization that invests in your professional career, look no further. We provide our Experts with the tools and resources needed to achieve their career aspirations. Plus, we are 100% remote, so you can work from anywhere, avoiding the 8:00 AM traffic. Our team enjoys unlimited leave days to maintain a healthy work‑life balance.
    About DiXiO
    DiXiO is a company of SWIFT Experts operating in more than 50 countries.

    In recent years, DiXiO has established itself as the reference in the Financial Messaging industry and was registered as an official SWIFT agent.

    Today, DiXiO is the first global network of trusted experts, making financial messaging simple and secure through expert services and cloud solutions.

    #J-18808-Ljbffr

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