Assistant Guest Relations Manager - Dubai, United Arab Emirates - Hilton

Description

What are we lookingfor?

Guest Relations AssistantManagers serving Hilton brands are always working on behalf of ourGuests and working with other Team Members. To successfully fillthis role, you should maintain the attitude, behaviours, skills,and values that follow:

• Anability to listen and respond to demanding Guestneeds
• Excellent leadership, interpersonal andcommunication skills
• Accountable andresilient
• Commitment to delivering a highlevels of customer service
• Ability to workunder pressure
• Flexibility to respond to avariety of different work situations
• Excellentgrooming standards
  
  

It would be advantageous in thisposition for you to demonstrate the following capabilities anddistinctions:

• Experiencein a managerial role within a Guest Relationsdepartment
• A passion for delivering anexceptional level of Guest service
• A degree ordiploma in Hotel Management or equivalent