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Abu Dhabi

    Customer Service Representative - Abu Dhabi, United Arab Emirates - MatchaTalent

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    Description

    Requirements:


    • High school diploma or equivalent (some positions may require a Bachelor's degree).


    • Proven experience in a customer service or related role is often preferred

    .
    • Excellent communication skills, both verbal and written.


    • Empathy and patience when dealing with customers, including those who may be upset or frustrated.


    • Strong problem-solving abilities and attention to detail.


    • Ability to navigate and use customer relationship management (CRM) software or other relevant tools

    .
    • Basic computer skills and proficiency in using office software (e.g., Microsoft Office).


    • Adaptability and the ability to work in a fast-paced environment.
    • Multilingual skills can be an asset in some customer service roles



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