Female Dental Call Center Executive - Dubai, United Arab Emirates - Dr. Joy Dental Clinic

Dr. Joy Dental Clinic
Dr. Joy Dental Clinic
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description
Dr.

Joy Dental Clinics LLC is looking for Dental Call Center Executives to join our Call Center team based at our Corporate Office in JLT.


Responsibilities:


  • Answer inbound calls to assist new and existing patients with scheduling, canceling and rescheduling appointments for dental examinations and/or dental treatment.
  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • Deescalate situations involving dissatisfied customers, offering patient assistance and support
  • Collaborate with other call center professionals to improve customer service
  • Help to train new employees and inform them about the company's customer management policies

Requirements:


  • Excellent Communication in English
  • Should have Healthcare/Dental experience and qualification
  • Should have Dental knowledge
  • Flexible to work in shifts
  • Should be an active listener and should be able to empathise with patients
  • Proficient with MS Office
  • Should be calm and confident
  • Ability to speak in Arabic would be an added advantage
**Should be available to join immediately


Salary:
AED1.00 - AED2.00 per month


Application Question(s):

  • Do you have experience working for Call Centre?
  • Are you based in Dubai?
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