Order Taker - Dubai, United Arab Emirates - Hyatt Regency Dubai Creek Heights

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description
Summary

You will be responsible to provide an excellent and consistent level of service to your customers.

You will be responsible for answering all telephone calls and prioritizing said calls.

Should have very good telephone etiquettes.


Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly.

Should have good knowledge of room service menu's and on going promotions in other F&B outlet.

Should be able to provide recommendations and suggestions to guests upon request.


Qualifications:

Ideally with a relevant degree or diploma in Hospitality or Tourism management.

Minimum 2 years work experience in hotel operations.

Good customer service, communications and interpersonal skills are a must.

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