Operations Coordinator - Dubai, United Arab Emirates - Budget Rent a Car

Budget Rent a Car
Budget Rent a Car
Verified Company
Dubai, United Arab Emirates

1 week ago

Ahmed Al-Mansouri

Posted by:

Ahmed Al-Mansouri

beBee Recruiter
Description

Key Responsibilities

  • Scheduling drivers as per assigned duties
  • Coordinating with customers
  • Resolving Complaints & Issues of Customer
  • Ensuring car is in well condition
  • Maintaining Attendance & timing of drivers
  • Coordinating with workshop about the car lying in workshop due to accidents & repairs
  • Manage & Handle the Break down & Recovery
  • Coordinate and control movement of vehicles and drivers and rotation of lease replacements to reduce costs in accordance with budget quality standards to meet customer satisfaction.
  • Attending telephone calls and customer queries and take reservation for lease replacements.
  • Preparing reservations and forward to lese controller for action.
  • Maintaining a log book for accidents and maintenance related vehicles.
  • Coordinating with lease controller to organize delivery and collection of lease vehicles and commitments to be fulfilled on time to meet customer satisfaction.
  • Coordinating with lease controller for organizing driver's duties for lease vehicles.
  • Coordinate for registration renewals for all lease vehicles & update in system.
  • Updating vehicle movement in the system
  • Responsible for organizing and planning day to day fleet control and ensure efficient movement of vehicle supply to all BRAC outlets.
  • Responsible to organize delivery and collection of vehicles for customers.
  • Coordinate and control utilization of vehicles and manpower.
  • Responsible for registration renewals for all vehicles & update in system.
  • Performing preventative maintenance on vehicles periodically, evaluating and coordinating repairs under warranty, and performing inspections on new vehicles.
  • Assisting maintenance department in monitoring all cars placed in external & internal workshops to ensure timely and costeffective completion of quality work.
  • Quality oriented to meet customer satisfaction.
  • Ability to effectively interact with vendors, customers and staff.
  • Report to the Operations Supervisor on daily basis and update daytoday operations.
  • Perform related responsibilities as required or assigned

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (required)
Application Deadline: 14/05/2023
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