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    Operations Manager - Dubai, United Arab Emirates - tiger recruitment

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    Description
    • Manage and coordinate e-commerce operations, including order processing, inventory management, and logistics.
    • Manage the ordering of general stock and custom orders
    • Develop and implement process improvements to increase efficiency and reduce costs.
    • Monitor and analyze key operational metrics, identifying areas for improvement and implementing corrective actions.
    • Coordinate with suppliers and logistics partners to ensure timely and accurate delivery of products.
    • Create SOP's to ensure quality of product and maintain quality standards throughout entire supply chain
    • Collaborate with marketing (internal and external) to ideate and implement campaigns and social media strategies
    • Ensure a seamless customer experience at all times
    • Develop and implement operational policies and procedures, ensuring compliance with industry standards and regulations.
    • Create customer invoices and payment links
    • Maintain the e-commerce website, including: adding new products, promotions, updating inventory
    • Stay up-to-date with e-commerce trends and technological advancements, identifying opportunities for operational enhancements.

    Requirements:

    • Proven experience in e-commerce operations management
    • Strong leadership and managerial skills
    • Excellent problem-solving and decision-making abilities, with a focus on continuous improvement
    • Extremely detail orientated
    • Strong communication and interpersonal skills, with the ability to collaborate effectively across teams
    • Must be well presented at all times as this role is representing the brand
    • This role may require work outside of standard office hours – flexibility is required


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