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- Experience working directly withIT and business users.
- Ability to presentsolutions to technical and non-technicalindividuals.
- Business and customer-orientedmindset.
- Strong problem-solving and analyticalskills.
- Basic knowledge of SQL for dataextraction and manipulation.
- Hands-onexperience with Power BI & Web Analytics tools for creatingand maintaining dashboards.
- Experience in webapplication development is a plus.
- Familiaritywith the ITIL Framework is aplus.