Project Manager - Abu Dhabi, United Arab Emirates - Group 42

Group 42

Verified Company

Abu Dhabi, United Arab Emirates

1 week ago

Posted by:

Ahmed Al-Mansouri

beBee Recruiter

Description

Overview:

Looking for a dynamic, self-motivated Project Manager to serve as the primary business contact between Presight AI and its customers—supporting all initiatives and customer requests through astute account management, efficient projects & programs management and in-depth product knowledge.

The opportunity

To shape the growth curve of Presight by being the hands-on point of contact in the conceptualization & development of cutting edge, next-gen analytics solutions for their international customer base.

Presight is UAE's leading Analytics-driven, Cloud first, AI-enabled company with a deep focus on driving digital transformation in the MENACA region to power the next generation of cities, businesses, and industries.

When it comes to challenges faced by organizations in the MENACA regions, Presight has in-depth knowledge and expertise. Presight enables public and private sector stakeholders to make analytics-driven, intelligent decisions.

Its solutions help steer digital transformation and simplify its customers' challenges across various industries, including digital governments, national security, national cloud, healthcare, financial sectors, and infrastructure.

Founded in 2020, the company is headquartered in Abu Dhabi, UAE.

Presight has developed transformative products/solutions which enable its customers to gain a stark competitive advantage by integrating AI, deep Analytics and ML in their digital transformation.

The team of over +190 staff includes domain specialists, operations experts, data scientists, solution architects, software developers, engineers and data analysts from different countries - all committed to delivering impact.

Presight is an operating company of G42, UAE's leading AI and Cloud Computing company that champions AI as drivers that power progress, propelled by the combination of exceptional people and technology.

Responsibilities:

K

ey responsibilities
Reporting to the Programme Director, you will be responsible for the end-to-end delivery of projects to the customer.

Functional_
Ensure customer requirements and needs are clearly understood, met, and final delivery is made effectively on time.
Serve as primary point of contact for any and all matters specific to customers and develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors by understanding their business needs and technical challenges.
Use project management methodologies to provide milestones and timelines to set expectations with customer teams prior to beginning any new project initiatives.
Take ownership of customer retention, sales, revenue generation, and project management activities.
Ensure the solution environments remain operationally healthy while reducing cost and complexity with high levels of performance, security, scalability, maintainability, reusability, and reliability upon deployment.
Accelerate customer adoption of Presight Analytics by leading the implementation journey.
Engage customers in the development of reporting elements, scheduling, establishing guidelines, and setting milestones to measure success.
Manage project timelines, milestones, migration goals and business transformation strategies, and ensure that all processes & procedures are executed within agreed timeframes at defined quality standards.
Utilize technical acumen and drive technical discussions regarding incidents, tradeoffs, and risk management.
Provide detailed reviews of service disruptions, metrics, prelaunch planning, postsales, and consultative expertise.
Ensure that customer issues are dealt with in an efficient manner, following predefined escalation processes for any problems that may arise.
Design and develop biweekly presentations called 'Demo for customers' for stakeholders.

Qualifications:

Skills and attributes for success

The yardsticks of your success would include project CPI, percentage variance from allocated budgets, number of adjustments to project schedules, percentage of on-time project completion, and employee & customer NPS.

To qualify, you must have

Bachelor's/Master's Degree in Artificial Intelligence, Business Analytics, Business Administration or related field
Minimum 10 years of experience in
project management, solution/product delivery in an
AI service organization or analytics platforms & technologies:
At least 8 years of experience in account/customer success management
end to end.
Experience in
Agile/Scrum methodologies

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