Business System Support Analyst - Abu Dhabi, United Arab Emirates - ParkerConnect

Ahmed Al-Mansouri

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Ahmed Al-Mansouri

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Description

ESSENTIAL JOB FUNCTIONS

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Responsible for resolving issues and implementing process or system enhancements as required for the legacy business systems and new ERP system (Infor Syteline)

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Manage and obtain approvals for all change requests, particularly regarding scope and timelines

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Lead projects within a set of deadlines using established Project Management Methodology & Governance to meet or exceed customer project requirements

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Support end users in day-to-day activities

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Proactively identify, analyze, and mitigate project and system operational and financial risks

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Develop a strong working knowledge of the various departmental processes

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Analyze current business processes, recommending and implementing agreed process automation and improvements

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JOB REQUIREMENTS

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EDUCATION:
Bachelor's degree in computer science or similar.


EXPERIENCE

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5+ years of experience in Finance, Manufacturing and Supply chain processes and/or related systems

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5+ years of experience in managing and supporting ERP systems, ideally Infor Syteline or other Infor ERP systems

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REQUIREMENT

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Knowledge of and experience in supporting Infor's Syteline ERP environment strongly desired

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Database knowledge of MYSQL and MongoDB

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Knowledge of digital form design is desirable

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Knowledge of development tools such as Visual studio, SSMS, Report Builder is desirable

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Knowledge of Reporting and Analytic tools

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Knowledge of development technology such as. net, SQL, VB Script, PHP, Bootstrap is desirable

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Good understanding of PMP and Agile processes

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Demonstrates effective leadership ability to contribute to a matrix team environment resulting in significant overall team performance

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Good understanding and experience on modern software development methodologies and tools

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Ability to work with ambiguous and incomplete information. Resourceful and a Problem Solver

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Skills in managing time and organizing own work

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Work well under pressure and adhere to strict timelines; Ability to manage conflicting priorities

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Good verbal and written communication skills

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Ability to connect and communicate effectively in a team environment

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Ability to work under instruction and take guidance

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Must be able to operate computer and other IT equipment as the job requires

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Min Experience

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5 Years


Salary

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AED 10000


Temp/Perm

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Permanent


Location

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Abu Dhabi


Posted Date

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February 14, 2024

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